Real Estate/Property Management, Site Personnel - Office & Leasing
The Assistant Property Manager works closely with the Property Manager in the daily operations and financial performance of the property. Some of the specific duties of the Assistant Property Manager include collecting rent from residents and other, ancillary income; posts, or records, the income in the Yardi system that transmits to the Corporate Office; may complete Statements of Deposit Activity (SODAs) and/or perform inspection of recently vacated apartments; handles rent collection problems and keeps files on each resident; assists the Property Manager to address and resolve internal and external issues of associates, residents, and vendors; leases apartments as needed and may oversee the work of other leasing personnel; assumes the duties of the Property Manager in case of the Property Manager’s absence.
Essential Duties and Responsibilities:
Works closely with the Property Manager to effectively manage activities such as leasing, resident retention, concessions, and customer service.
Collects rent from residents and posts it in the Yardi system.
May complete the Statements of Deposit Activity (SODAs) for vacated apartment units in the Yardi system.
May perform a physical inspection of recently vacated apartments.
Contacts delinquent residents or sends late notices and eviction notices; follows proper procedure if rent is not received within a specified period of time.
Sends out renewal notices.
Performs leasing activities, including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects, and closing the sale by obtaining rental application and deposit.
Assists the Property Manager in addressing and resolving internal and external issues of associates, residents, and vendors.
May oversee the work of leasing and other office personnel.
Assumes the duties of the Property Manager in case of the Property Manager’s absence.
Knowledge of basic bookkeeping and accounting practices
Knowledge of property management business procedures
Knowledge and compliance with community rental information and Federal, State and Local Fair Housing guidelines
Ability to maintain an organized filing and schedule system
Ability to communicate effectively, both orally and in writing, to residents, co-workers, and vendors
Good sales and customer service skills
Ability to read, understand and explain resident ledgers
Knowledge of, and ability to use Microsoft Office application software and Yardi
Must have a valid driver’s license or access to immediate transportation to attend meetings, events, and daily activities.
High school education and two years of experience in a customer service position where bookkeeping or financial responsibility is significant, or one year of experience in a property management position such as Leasing Consultant or Bookkeeper where customer service and financial accounting is used. Bachelor's Degree is preferred. Functional knowledge of Microsoft Office applications.
Bachelor’s degree from an accredited college or university. College coursework completed in the pursuit of a degree is also preferred. CAM or NALP certification.
Yardi knowledge and experience.
This position requires you to complete the PeopleAnswers Assessment to be considered. You will be prompted to a website to complete it upon submission of your online application. Applications without an assessment will not be considered.
Job LocationRaleigh, North Carolina, United StatesCompany LocationColonial Grand at Brier CreekPosition TypeFull-Time/Regular
We believe it is only through our greatest asset, our associates, that we transform properties into communities, and apartments into homes. If you are looking to join a company that is devoted to creating an atmosphere of excellence, and to creating a sense of community for our residents, then MAA is the perfect company for you! Explore MAA Careers for the opportunity that might be waiting just f...or you, or continue reading to learn more about the many benefits of working for MAA.MAA considers applications for employment submitted online only.________________________________________Benefits of MAAWe want to ensure that choosing to become an MAA associate is as much the right decision for you as it is for us. That is why MAA offers a variety of programs and benefits to meet your needs. MAA offers a comprehensive benefits package to meet your needs, whether you are full-time or part-time, at the start of your career or heading into retirement. Here are just a few of the benefits MAA offers:•Medical, Dental & Vision Insurance •401(k) Savings Plan •Apartment Discount •Employee Stock Purchase Plan •Paid Time Off •Tuition and Certification Reimbursement •Life & Disability Insurance •Free Confidential Counseling •Supplemental life insurance