Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff. (20%)
Assists in the management of efficient operation of the property consistent with company polices.
Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. (10%)
Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Main Office and Fair Housing policies and procedures. (10%)
Prepares service orders when residents call and distributes to appropriate associates for completion.
Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Main Office and follows up on any delinquent rents, initiating eviction procedures as necessary. (20%)
Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. (10%)
Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, and other applicable policies and procedures..(10%)
About Jonathan Rose
Rose Community Management is a hands-on community manager focused on enhancing the lives of our residents, creating a good working environment for our employees, and meeting the financial and regulatory expectations for each property we manage.
With corporate offices in Cleveland, Ohio, we operate under both a centralized and decentralized support-structure model. Our corporate office has a full array of support teams, including operations, accounting, marketing, human resources, compliance, information technology, maintenance, and capital projects. We also have extensive regional teams that support the day-to-day needs of the portfolio in the field. Each community and our teams use the most advanced information and communications technology to make sure that we can deliver the information we need to manage the properties effectively.
With over 250 employees in 12 states, we are leaders in our field. We have both the insight and the experience to manage affordable and mixed-income housing in a way that makes a lasting, positive impact on communities and on people’s lives, while meeting bottom-line expectations. Many members of our senior management team have in excess of 25 y...ears’ experience in the field of affordable housing, including federal programs, low-income tax credits, and mixed-income transactions. We empower our team to take on the complexities of our business, and we encourage sharing ideas so we always bring the best ones to the table. We also constantly consult with other groups within Jonathan Rose Companies to make sure we are implementing the best solutions for any of our projects.