Customer Service and Support, Site Personnel - Office & Leasing
4 Year Degree
Campus Advantage is an industry leader with global experience in student housing. Campus Advantage provides property management, consulting, acquisitions, and development with the goal of creating successful student housing communities. We’re kind of a big deal and we didn’t get there by resting on our laurels. We’re a hardworking, scrappy bunch.
The Leasing Agent is a hands-on position. Big picture, the Leasing Agent creates a remarkable leasing experience to ensure occupancy goals are met. Helping to oversee the day-to-day leasing operations and resident relations are key to this position. A great fit will also enjoy collaborating with the corporate leasing department as we improve processes for resident satisfaction and execute leasing and marketing strategies to ensure over 95% occupancy throughout the year. The Leasing Agent reports to the Leasing head honcho on site, the Leasing Manager.
Who are we looking for? Hint: people who share our values.
Do you want to make your mom proud? We live the Golden Rule, trying always to do the right thing. Do you have the ability to work well under pressure and prioritize multiple projects while remaining focused on the level of service they deliver, all the while, juggling numerous deadlines? If so, you’ll rock this!
Experience is important! We need someone with experience working in residential rental communities.
While not required, you get Brownie points for:having a bachelor's degree, property management experience with a proven record of achievements, student housing experience, and/or using property management software.
If you do not have experience, but you really think you can do this, sell us on your skills! We are looking for someone with a genuine interest in developing your career in student housing because we believe that learning is a lifelong endeavor, and we strive to stay ahead through innovations.
What’s more important than experience is an upbeat, friendly demeanor. A passion for how the work you do impacts those around you! At Campus Advantage, we desire to do our best, and we never, ever give up! Slackers need not apply.
Are you motivated and possess the ability to work independently with little or no supervision? If so, we want to talk to you. We aren’t interested in micromanaging you because, at Campus Advantage, we attract and charm others through our success and outlook on life. We take our work and our communities, but not ourselves, seriously!
What will you be doing every day? As the Leasing Agent, the list of responsibilities is long. We believe the fundamentals of what you do fall into 5 key areas:
Lead and Communicate: You must be a communication ninja! We trust you to communicate with important stakeholders like residents, guarantors, and teammates onsite.
Plan the Work/Work the Plan: To make all of this work, you will need to adhere to the property budget, execute a marketing plan, as well as analyze and provide accurate financials.
Heads on Beds: In order to provide amazing experiences to our residents, we have to get them in the door! You and the rest of the superheroes leasers do this by understanding your market, marketing and leasing, and residence life. The best customer to get is the one you already have, so deliver outstanding customer service and renewals will follow!
Collect Rent/Pay the Bills: This is a multi-million dollar operation. You are the lease file guru. Without accuracy in those records, the dollars and cents flow wont' flow.
Preserve the Asset: Maintaining the physical asset is a fundamental aspect of this role. You will need to kick butt at managing the notorious process student housing calls “turn.”
Call to Action!
If you read this far and you want to join us on our mission to lead the world in creating financially successful communities, we want to meet you!
Are you ready to achieve your potential while serving and inspiring others to do the same? Join us in pursuing our purpose: "to serve and inspire our employees and residents to achieve their full potential."
Campus Advantage is an Austin-based real estate firm fostering financially prosperous higher education student housing communities through its management, development, acquisition, and consulting services. Since its founding in 2003, Campus Advantage has been creating successful communities that provide rewarding living, learning, and career experiences, and as a result has become one of the fastest growing private student housing companies in the nation. The company’s asset acquisition and management strategies combined with its dedication to residence life and student development has made Campus Advantage the 6th largest student housing owner/operator in the United States. Learn more at www.campusadv.com.
Additional Salary Information: Our investment in you includes great pay, outstanding training, and excellent benefits like medical, dental, vision, life, 401(k), and more.
Internal Number: LA - Fairway
About Campus Advantage
Campus Advantage is a leader in residence life with our Students First® program. By focusing on providing our residents with living, learning, and career experiences through our residence life team, we achieve exceptional portfolio performance year after year. As owners ourselves, we remain a highly focused management company with expertise and proven processes for all aspects of property management from revenue management and property operations to branding, crisis, and reputation management.