Customer Service and Support, Information Technology, Real Estate/Property Management
The Application Support Analyst will support a national footprint of property managers (clients), responding to incoming Client questions and requests regarding Lincoln Property Company’s Property Management systems, including Yardi, OneSite and Entrata. The incumbent of this role will maintain all aspects of the customer relationship, assisting clients in various technical and data service via Phone / emails.
EDUCATION: A Bachelor's Degree is a plus, preferably in Information Technology, Business or Real Estate.
Primary role is to work with Lincoln’s property management personnel to assist them questions or problems they have with Lincoln’s Property Management Systems, Yardi and Entrata:
Creating and deleting user profiles
Investigating system or data problems and taking corrective action in the system
Testing new releases of Yardi and Entrata
Performing data conversions for new property acquisitions
Analyzing recurring problems to determine root cause and create requirements for system changes to address the problem
Working knowledge of at least one of the following systems: Yardi, OneSite, Entrata
Property Management experience
Excellent communication, verbal & written skills
Basic PC skills
Working knowledge of Excel, PowerPoint, and Word
Internal Number: Dallas, TX Corporate HQ
About Lincoln Property Company
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making applicati...on for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.