Customer Service and Support, Real Estate/Property Management, Site Personnel - Office & Leasing
Lincoln Property Company (LPC) is the second largest management company in the country, managing over 400 communities in more than 30 states. Our unique combination of experience, leadership, talent, and resources enables us to provide a superior level of service rarely found in this industry.
Due to Lincoln’s excellent reputation as a leader in the industry, we are seeking a high level proven performer to fill a Concierge position and join the best Multi-Family team in Charlotte. We are a company for people and about people. The only piece we’re missing is you.
Summary of Role
The LPC Concierge will report directly to the Business Manager and be responsible for performing various concierge functions necessary to enhance the overall value of the community.
Key Player Qualifications
Minimum 1 year experience on Class A / Luxury hospitality property
High school education or equivalent is required; Some college preferred
Must have a genuine love for hospitality and assisting residents.
Excellent English communication skills - both written and verbal.
Ability to quickly learn new skills.
Excellent resident service skills.
The ability to take ownership and see a situation through to completion.
Ability to stand for an eight hour shift.
Ability to work a flexible full-time schedule to include weekends and holidays.
Maintain high standards of personal, professional appearance at all times
Provide personalized service while maintaining professional relationships with all guests
Summary of Position Responsibilities
Ability to multitask in a fast pace environment while maintaining high energy
Ability to plan, organize and manage multiple responsibilities effectively with speed and accuracy
Greet residents in a warm and professional manner, and maintain a friendly demeanor at all times
Lease and pre-lease apartments
Explain lease information to the client
Entering results data into a computer system
Walk apartments and community
Assist with resident and employee relations
Provide an insider's view of the community
Provide assistance to guests including, but not limited to transportation, theater tickets, city tours, arranging pet services, arranging babysitting services, flower deliveries, restaurant reservations, etc.
Core Values & Competitive Compensation - One of the Core Values at Lincoln Property Company is to provide our employees with strong roots and bright futures. Our commitment to your success is enriched by a competitive salary and incentive structures, along with outstanding benefits including paid vacation and sick time, medical, dental, vision, FSA and 401(k) with employer match.
Growth Opportunities & Recognition - Our employees’ continued growth is encouraged through on-going training opportunities, effective succession planning, and career advancement. Outstanding performance is recognized and rewarded annually at our Gold Medallion Ceremony. We recognize the value of each individual member of our team and believe it is our employees that make the difference. As a member of the LPC team, you are an integral part of our company’s foundation.
National Reach / Local Expertise - Headquartered in Dallas, TX, with regional offices strategically located throughout the country, Lincoln is a national organization with properties in over 30 states and 200 cities. This enables us to harness the power of a national footprint while maintaining a boutique, local presence.
Platform for Success – Lincoln has a tenured employee base, with many at 10+ years and counting, resulting in a stable leadership environment and solid platform for your growth. With the support and resources of a long-established, national company, you will have the opportunity to grow and develop both personally and professionally. Lincoln Property Company: A company for your growth and opportunity.
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party ...management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making application for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.