We are looking for an experienced and motivated individual to coordinate general business office activities in an apartment community. As the Resident Services Coordinator you will be responsible for communicating to residents and families and addressing any questions or concerns they have. In this role you are the first point of contact with residents and play an important part in furthering Forest City's commitment to exceptional service.
Forest City Realty Trust, LLC, is a NYSE-listed national real estate company engaged in commercial and residential real estate throughout the United States. Forest City Associates are committed to creating superior communities where people LIVE, WORK, SHOP and STAY! We are thoughtful in social responsibility, and pride ourselves in fostering an inclusive/ dynamic workplace that provides opportunities for continuous growth!
We recognize Associates as our most valuable resource, and hope you will consider joining our growing and dynamic team. Forest City prides itself on being a company where people enjoy what they do because they know it's not just a job, they make a difference every day!
Communicating with residents and addressing any concerns
Preparing service requests
Maintaining a working knowledge of leasing policies and procedures
Maintaining a working knowledge of company policies and applicable laws
Performing administrative functions
High school diploma/GED; vocational training or college courses preferred
1-2 years customer service experience
Excellent communication and customer service skills
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information