The Housing Manager plays a key role in the on-site office. This person leads and manages daily tasks and supervision of Community Service Representatives. The Housing Managers will coordinate with the Leasing Professionals to assist in reports, paperwork, and moving in new residents. In the absence of the District Manager he/she may assist in management responsibilities. The Housing Manager will track the progress of all leasing team members through an on-going follow through system.
The Housing Manager will report directly to the District Manager as well as the Regional Property Manager. Specific community needs will be communicated from both of the above in order to be most effective. The Housing Manager will also be responsible for interacting with the Regional Training & Marketing Director.
Must have an understanding of the current market and submarket conditions
Must be able to complete the market survey on a monthly basis
Must be able to run weekly, monthly, and quarterly leasing reports
Minimum of one year experience in the on-site leasing field
Must be able to communicate with the staff and clients/residents
Must have adequate understanding of current computer software
Must be flexible with hours/days
Must be able to tour the community, including climbing stairs on a regular basis
Must be available to assist with after-hours emergency situations
The following outlines the complete job description of the Housing Manager.
Communicates to his/her team through weekly meetings
Mentors leasing team members and oversees on-going on-site training
Gives direction with clear and necessary instruction
Delegates leasing responsibilities to leasing team
Provides the necessary resources and support, including immediate feedback
Creates a motivating environment for his/her leasing team
Provides support when encountered with challenges
Shows initiative on a day to day basis
Fulfills job description of Community Service Representatives. Greet clients and residents in a friendly manner
Assigns and proofs all leasing paperwork
Audits and adheres to lease file policy with consistency
Prepares and submits daily, weekly, and monthly reports by deadline
Understands and implements policies and procedures
Receives perfect or excellent shopping reports
Implements lease renewal and resident retention programs
Coordinates office team schedule
Prepares and submits fearless / leasing bonuses
Develops leasing bonus incentive programs
Understands and enforces community policies
Reviews aged vacancies, yellow brick road, market-ready apartments, and models
Analyzes weekly leasing reports and foresees occupancy trends
Completes and updates market survey
Tracks advertising, promotions, and publications
Develops and maintains rapport with locators
Shops competition on a consistent basis and directs the team to do the same
Responsible for developing and implementing resident activities
Identifies problem vacancies and generates strategy with team
Communicates with supervisor on changing market conditions
Responsible for updating web sites
Responsible for tracking and monitoring internet traffic results
Take on Leasing Professional and Assistant Manager role when needed
Maintain a professional attitude and appearance at all times
Conduct weekly staff meetings alongside Business Manager
Communicate office issues with the District Manager and RPM
Work with all employees to foster the LPC/ LMH team spirit
Note: The responsibilities and requirements of this position may vary with different regions and/or communities, due to market conditions or Owner/Client requirements.
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party ...management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making application for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.