Ollie – a start-up coliving and micro-housing operator – is seeking a Vice President of Property Operations to join its growing team. The Vice President of Property Operations has the opportunity to make an immediate and lasting impact as the key leader on Ollie’s operations team – being responsible for providing strategic insight and best practices for the planning and implementation of all property operations/ management functions of Ollie properties.
Reporting to the Chief Operating Officer, this role holds responsibility for the organization’s operations activities and also oversees the operations team’s effective development and delivery of a fully integrated strategy for the business.
We’re seeking an experienced, strategic property management executive for this highly visible, critical position. Individuals with a polished executive presence and strong management skills are highly desired.
The specific day-to-day duties include, but are not limited to:
Responsible for the development and implementation of comprehensive programs, initiatives and strategies that promote the achievement of optimal operational, financial, and overall business performance.
Partner directly with the COO and operations team to develop an efficient and coherent process to organize and support the property management of Ollie properties - tasked with creating a standard operating manual.
Provide hands-on direction and leadership to build a team; managing the day-to-day activities of the operations team – ensuring the team is meeting objectives.
Provide strategic insight regarding the creation, implementation, and assessment of day-to-day operations goals and standards for Ollie’s properties. Ensure Ollie’s brand standards are maintained.
Preparing annual operating and capital budgets, conducting variance reporting, etc.
Remain current on local, state, and federal issues related to the short term rental and multifamily industries and disseminate the information accordingly.
Oversee the attainment of positive key performance indicators related to the overall operations of the unit portfolio including occupancy, company goals, revenue optimization, etc.
Reviewing expenditures at the property level, ensuring they are within budget and properly approved.
Education, Skills, and Requirements:
Bachelor's degree or its equivalent required
Ideal candidate will have 8-10+ years of progressive experience in property management/ operations - with at least 5 years of management/executive level expereince.
CPM or RPA certification preferred
Proficiency with property management software is a plus - preferably Entrata
Experience managing multiple multi-family communities in multiple states required.
First-hand, seasoned experience in multi-site property management and residential property operations, including all facets of managing the physical, operational, financial, and customer service performance of a wide variety of asset types under varying market conditions.
Experience dealing with investors, ownership, and vendors and the ability to provide solutions in a positive, constructive manner while gaining the confidence and support of others.
Working knowledge of local and federal laws regarding property management and the short term rental and multifamily industries is a plus.
Strong entrepreneurial spirit, positive attitude, and ability to manage multiple priorities. Enjoy working in a fast-paced environment with changing priorities. Ability to execute in short-term while simultaneously developing long-term strategy.
Excellent problem solving and decision making skills. Given the exposure and visibility this person will have, the successful candidate should have excellent oral and written communications skills.
Confident, driven and dynamic leader - management and leadership experience. Ability to develop and maintain effective relationships with a high degree of professionalism.
Ollie is the leading micro-housing and coliving platform. In partnership with institutional real estate investors and developers, Ollie revolutionizes the living experience for urban renters through an “all-inclusive coliving model” that combines thoughtfully appointed furnished micro-studios and shared suites with extraordinary lifestyle-relevant services, abundant amenities, and unique community engagement activities.