Summary: Lead the property marketing and leasing program in accordance with policies and procedures outlined by management. Work closely with Property Manager to set leasing goals and develop strategic plans for achieving budgeted occupancy.
Essential Job Functions and Responsibilities:
Maintain an excellent customer service relationship by adhering to the Peak Simply Service Standards
Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, and competitions as approved by the Property Manager
Work with the Property Manager to assist on-site staff in building relationships with external customers
Implement marketing efforts. Follow progress, providing support as needed
Monitor leasing/renewal progress focusing on areas needing additional support
Assist with developing annual Marketing Plans and Marketing Budgets
Assist with the development and implementation of Resident Programs
Train on-site staff in all areas of leasing/marketing as well as customer service.
Assist with recruiting and interviewing efforts of all Leasing.
Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms as well as training materials
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
Maintain thorough product knowledge of the property and competition
Thoroughly complete market surveys and leasing reports as required
Collect deposits and/or fees associated with move-in.
Accurately prepare and have a thorough knowledge of all lease-related paperwork
Maintain accurate prospect traffic and leasing data, and assist with other computer data entry as necessary
Inspect units on a quarterly basis as well as prior to move-in
Audit all lease files as needed to ensure adherence to policies and procedures
Assist in all move-out and move-in events
Write up and file service requests from residents upon receipt
Contribute to the general upkeep and cleaning of office, common areas and model
Perform various administrative tasks and additional as needed or as directed by Property Manager
Additional responsibilities as required
This position reports directly to the Property Manager.
Welcome to Peak Campus ("Peak" and the "Company"), a fully-integrated student housing real estate company providing best-in-class property management, development and consulting services.
Peak Campus is a visionary leader in the management and development of apartment communities in college markets across the nation. With over 53,000 student housing beds currently under management in 71 college markets, Peak is the country's second largest privately-owned, student housing company. Our broad portfolio encompasses both privately-owned and university-sponsored projects in all stages, including initial development, lease-up, stabilized, core, value-add and distressed assets.
Our best-in-class communities offer housing for today’s brightest students. The Peak Campus team consists of group of experienced professionals that understand the unique challenges of student housing operations, development, marketing, and leasing. The group offers an unmatched ability to execute on management, development, and customer service strategies consistent with the goals and long-term investment plans of our partners. At Peak Campus, Good Just Isn't Peak Enough!?