Housing Coordinator is responsible for providing customer service for all prospective and current residents within a multi-family residential community. This role includes monitoring the housing waitlist and assigning quality homes to future and current residents. It also requires effective customer service skills, the ability to work efficiently and effectively and deliver on our mission of providing exemplary service according to Lincoln Military Housing’s quality service and customer satisfaction standards.
Manage the referral waitlist for future and current residents and lease homes.
Assists prospective residents with information regarding homes within the community.
Prepares documents for residents as part of the move in process.
Ensures all lease paperwork is completed and entered into the system and forward to the assigned housing community.
Assist residents with housing questions regarding the move-in process and Basic Allowance for Housing.
Prepare daily reports for projected availability
Run reconciliation reports for discrepancies and adjust ledgers.
Works in conjunction with Government Housing and future resident’s to ensure information on housing applications is accurate.
Responsible for ensuing services rendered to residents have been completed according to LMH standards and meet resident’s satisfaction.
Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Position requires 6 months+ of residential property management or customer service role preferred.
Proficiency in personal computer skills
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved
Internal Number: CPEN
About Lincoln Military Housing
Lincoln Property Company was founded in 1965 as a developer and manager of high-quality residential communities. Their national reputation for successful management of their own properties quickly attracted a large client base of owners and investors who recognized the value that they could provide in development, property management and real estate consulting services, so they added third party management to their lines of service.
Lincoln Military Housing (LMH) was formed in 2001 through a Department of Defense (DoD) contract with parent company Lincoln Property Company. The mission has always been to increase the quality of military housing for our nation's servicemen and women. Since its inception almost 15 years ago, Lincoln Military Housing now provides more than 36,000 family homes for military members across the US. Lincoln Military Housing not only provides professional property management and 24-hour maintenance services, the company prides itself in providing community building activities free to all residents. Lincoln Military Housing is available for members of the Army, Air Force, Navy and Marines as well as Coast Guard and National Guard.
In making applicati...on for employment, you authorize LMH to make an investigation of your employment and personal history including conducting personal and employment-related references with former employers, neighbors, friends or others with whom you are acquainted. You understand that any subsequent offer of employment will be contingent upon the satisfactory completion of a more extensive background check occurring post offer. If you are extended an offer of employment, you must authorize LMH to conduct such further investigation including, but not limited to, a post-offer drug screen, a criminal background and credit check through investigative and/or credit agencies or bureaus of LMH's's choice.