Please note that this opportunity is based out of the Atlanta Regional Corporate Office- located between Buckhead and Vinings area- just 3 miles from SunTrust Park.
The Benefits Specialist reports to the Benefits Manager and operates under general supervision to provide support and administer benefits and wellness programs for MAA. The Benefits Specialists interacts with associates and third party vendors to administer leaves of absence, health and welfare insurance programs, and wellness initiatives while ensuring programs comply with laws and regulations as well as MAA policies and procedures.
The successful candidate will embody and work to reinforce MAA s Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Monitors, reviews and processes benefit enrollment events, elections pending evidence of insurability (EOI), and certain time off requests in the human resources information system (HRIS). Submits requests to Payroll for correction or refund of associate benefits deductions as needed.
Serves as the first point of contact for associates benefit inquiries received through the HR case management system, email or telephone contact. Reviews, assesses and provides guidance and direction to resolve within benefit program parameters. Interprets and applies benefits plans and policies to resolve individual benefits claims. Understands and ensures compliance with ACA, COBRA, HIPAA, and ERISA regulations. Communicates with new hires regarding benefits and wellness programs and enrollment through such communication channels as telephone, email, virtual and/or on-site meetings (e. g., annual open enrollment meetings).
Assists with the annual open enrollment and other benefits campaigns.
Monitors COBRA enrollments through third-party vendor.
Responds to error reports from third-party vendor integration files.
Reviews and responds to requests for tuition reimbursement, adoption reimbursement, and legacy chests based on policies and procedures and facilitates timely distributions.
Advocates wellness program initiatives and other associate engagement strategies.
Collaborates and coordinates with other team members to share knowledge, provide functional support and ensure continuity of services.
May occasionally travel overnight for meetings, special events or training.
Performs other duties as assigned to meet the needs of the business.
Bachelor s degree and two years of human resources experience with employee benefits and wellness programs required, or an equivalent combination of education and experience.
Experience with leave of absence (LOA) administration required.
Experience with Workday or other HRIS preferred.
Professional certification in benefits (CEBS) and/or human resources (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
Knowledge, Skills, and Abilities
Knowledge of health and welfare programs
Knowledge of wellness programs
Knowledge of retirement programs
Knowledge of applicable benefit laws (COBRA, HIPAA, ERISA, and FMLA)
Intermediate or expert level proficiency with Microsoft Office applications (Word, Excel, Outlook and PowerPoint)
Critical thinking and problem solving skills
Attention to detail and analytical skills
Customer service orientation and skills to cope with and resolve interpersonal conflict under stressful situations with sensitivity and assertiveness
Skill and ability to clearly and concisely communicate verbally and in writing
Ability to maintain confidentiality and operate with discretion
Internal Number: R0005383
About MAA (Mid America Apartment Communities)
MAA is a real estate investment trust (REIT) that focuses on the acquisition, selective development, redevelopment and management of multifamily homes throughout the Southeastern and Southwestern regions of the United States.
Our mission at MAA is to deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View" and we are doing it every day.
In fact, we proudly display "Our Brighter View" plaques at every MAA office just to serve as a daily reminder of our focused mission. MAA is committed to remaining true to our rich tradition of service to each other, to our residents, and to our shareholders. We respect the privilege to providing value to those whose lives we touch.
Please click on the links below to learn more about MAA’s culture and corporate charity as well as view MAA’s Corporate Profile: