In this role you will conduct daily leasing activities; including: attain leasing goals (occupancy and rent growth), build and manage rapport to generate interest, desire, and satisfaction for the Post community; provides the ultimate in service to our residents; completes lease paperwork, and all other duties that correspond to leasing activities. Ultimately, sells prospects and residents on the quality of the Post brand and the lifestyle of a Post apartment home.
Achieves daily, weekly, monthly individual leasing goals to contribute to team/property leasing goals established by operational budget
Answers telephone calls, internet inquiries, or in-person requests from prospects with the purpose of leasing a Post apartment home; performs follow-up action(s) for every prospect
Responds to and/or follows up on resident requests; logs requests as needed
Utilizes sales tools including: rapport building, qualifying, closing during each sales interaction/presentation
Qualifies prospects by collecting/compiling personal data, entering data into database, initiating background check, and providing follow up status to prospect
Communicates move-in/move-out apartment status to other team members; ensures apartments are move-in ready; takes action to ensure move-ins occur to satisfy new resident and minimize apartment vacancy
Completes all required paperwork, associated with leasing, service, and satisfaction, accurately, professionally, and timely
Tours the property visually inspecting common areas; amenities, and vacant apartments to ensure cleanliness and professional presentation; shows the apartment community to guests/prospects; answers questions about amenities, apartment homes, and the local community
Stays current on relevant market issues and competitive information
Performs light bookkeeping and financial activities (e. g.: calculating monthly rents, pro-rated rents, preparing letters for delinquent payments, etc.)
Performs office administrative activities (e.g., key track/key release, accepting resident packages, entering information on computer database, etc.)
Other duties which may be assigned based on particular needs of the job
Maintain positive resident relations
Ensure success of marketing efforts by collecting traffic numbers, leasing activity, reviewing media ads and developing marketing leads
Bachelor s degree (Sales, Marketing, or Property Management) preferred but not required
Proficient in Microsoft Office Suite; Yardi experience a plus
Interpersonal interaction experience (ability to meet and speak with new people each day; ability to handle self under pressure and conflict situations)
Internal Number: R0005576
About MAA (Mid America Apartment Communities)
MAA is a real estate investment trust (REIT) that focuses on the acquisition, selective development, redevelopment and management of multifamily homes throughout the Southeastern and Southwestern regions of the United States.
Our mission at MAA is to deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View" and we are doing it every day.
In fact, we proudly display "Our Brighter View" plaques at every MAA office just to serve as a daily reminder of our focused mission. MAA is committed to remaining true to our rich tradition of service to each other, to our residents, and to our shareholders. We respect the privilege to providing value to those whose lives we touch.
Please click on the links below to learn more about MAA’s culture and corporate charity as well as view MAA’s Corporate Profile: