Job DescriptionThe Receivables Account Specialist is responsible for collecting outstanding balances from residents, partnering directly with Community Managers and their associates to ensure all documentation is accurate and complete and that we are in compliance with all applicable laws and departmental policies/guidelines. Additionally, this position is responsible for achieving any established daily, weekly or monthly targets as well as address and actively work to resolve disputed accounts. EducationHigh School diploma required. Qualifications
Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members and/or clients.
Demonstrated proficiency in word processing, spreadsheet, property management (Yardi or One Site), and database management programs in order to complete required reports.
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information. Demonstrated excellent customer service orientation, with a strong emphasis on understanding and applying proven customer care techniques and processes
Demonstrated strong research and analytic skills with the ability to apply skills in order to proactively identify and address issues
Demonstrated ability to work independently, under defined supervision, within a fast-paced, deadline oriented environment
Strong detail orientation, organizational and time management skills
Must be able to handle confidential and/or highly sensitive information within established guidelines or regulations applying the appropriate level of diplomacy, tact, discretion, and privacy
About usGreystar is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar one of the most respected and trusted real estate companies. EOE.
Internal Number: 32950BR
National Platform with Local ExpertiseGreystar, founded in 1993, provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on both national and local levels. This unique approach and our commitment to hiring the very best multifamily professionals have resulted in record growth, making us one of the most respected and trusted multifamily real estate companies in the country.Because our business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our national platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.Our dedication to redefining excellence in apartment living means we’re constantly exploring innovative ideas and pioneering new ways to serve our residents and clients. The Greystar team is more than 5,300 team members strong and growing. Check out the latest opportunities.