Job DescriptionBE Valued. BE Rewarded. BE Fulfilled.
Join a team that is driven by excellence, integrity, passion and dedication. At Greystar, it is our goal to continually encourage our teams to go Beyond Expectations. As the global leader in multifamily real estate, we have an exciting opportunity for an experiencedRegional Operations Manager to join our team in our Active Adult division! The Active Adult Division within Greystar is the fastest growing and rewarding avenue of opportunity catered around innovation. Greystar has created vibrant communities where Adults 55+ can live and lead full and extraordinary lifestyle. Here, you can have the opportunity to touch the lives of others that provides fulfilling satisfaction. If you are interested in providing a valuable contribution to an organization that is focused on doing things the right way, think Greystar in your future.
Location:Flexible to be based in NC or GA
The Regional Operations Manager supports and executes the Company s strategies related to property management sales and operations by directing and advising the team members on the assigned portfolio of communities. Implementing practices that enable each property to meet and exceed budgeted financial goals, occupancy targets, and achieve operational performance objectives. Creating and developing the annual budget for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Controller, client/owner, and others to address and resolve gaps in the financial performance of the portfolio.
Provides leadership to the team of community managers by pro-actively recruiting key leaders through interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices. Oversees the appropriate and adequate staffing at each community and supervises the acquisition, development, and management of community team members. Integral role in developing strong leaders that will have the capability to mentor peers, grow the strength of their team, and increase occupancy at their respective community.
Promotes client satisfaction and retention through timely reporting and pro-active, on-going communication about key issues, performance of the properties and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. EducationCollege degree in business, finance, marketing, or related field is preferred. Industry certifications (e. g. CPM, CAPS, CAM, etc.) also preferred. QualificationsWhat your day might look like
Owning and driving the sales process in the portfolio of communities by maintaining weekly follow up calls with team members to discuss sales progress, such as sales calls, on-going training and support, and oversight on the community s focus of achieving occupancy goals.
Coordinating work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between consultants and Company project team members.
Reviewing, analyzing, and interpreting market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
Completing various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.
Ensures that the appearance and physical aspects of the properties meet the Company s and owner s established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
Traveling to various communities assigned in portfolio to visit with team members, walk community and shop competitors in the area.
Mentor and train Community Managers on various operational and sales aspects of property management.
What we are looking for
Previous property management experience is required, senior living experience highly desired
College degree in business, finance, marketing, or related field is preferred.
Industry certifications (e. g. CPM, CAPS, CAM, etc.) also preferred.
Proven supervisory skills to hire, lead, direct, and evaluate team members
Proficient in MS Office Suite and Yardi/OneSite software
Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
Excellent communication skills; ability to read, write and communicate effectively
What we can offer you
Excellent benefits package including medical, dental, vision, disability insurance
Retirement savings with a 401(k) and company match
Generous holiday & vacation package
Opportunities for growth and advancement to Regional Sales Manager, Regional Operations Manager and much more.
YOUR OPPORTUNITY is Beyond Expectations: BE Greystar.
For additional information; visit our website at. EOE About usGreystar is the global leader in multifamily real estate, offering expertise in property management, investment management, and development and construction of rental housing. Established in 1993, Greystar is the largest property management operator in the world. Its dedicated team members and a commitment to hiring the very best multifamily professionals has resulted in record growth, making Greystar one of the most respected and trusted real estate companies. EOE.
Internal Number: 34537BR
National Platform with Local ExpertiseGreystar, founded in 1993, provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on both national and local levels. This unique approach and our commitment to hiring the very best multifamily professionals have resulted in record growth, making us one of the most respected and trusted multifamily real estate companies in the country.Because our business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our national platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.Our dedication to redefining excellence in apartment living means we’re constantly exploring innovative ideas and pioneering new ways to serve our residents and clients. The Greystar team is more than 5,300 team members strong and growing. Check out the latest opportunities.