Since opening in 2000, the culture at Alliance has been one with an entrepreneurial spirit that consistently pushes the evolution of the multifamily industry. As a result, we ve revolutionized the apartment living experience and continue to be recognized for delivering world-class services and exceptional customer experiences. And that s really why we are here in the first place to build homes, lifestyles, and opportunities for those who call Alliance home. It s this mission that propels us forward each day, motivating us to craft work environments that are engaging, empowering, and dedicated to professional advancement.
If you re looking for a fast-pace, ever-evolving career that rewards grit and perseverance, you ve come to the right place. Welcome home.
A Day in the Life:
Your role as our Operations Manager will be essential in assisting the Executive Vice President, Vice President of Operations, Regional Vice President of Operations, Director of Operations and lead CSA Team with Southwest management oversight.
What You ll Do:
Aid Executive Vice President with company organization and expenses, personal and/or business
Manage and facilitate regional communications/quarterly incentives
Monitor all incoming online reviews
Monitor KPI standings on a property/company
Develop reporting for Business Managers, Regional Managers, and Vice Presidents to ensure improvement/coaching is occurring if scores are below average
Assist Director of Operations on researching opportunities and assist properties in outreach involvement.
Plan and facilitate company functions and brainstorm ideas for contests/events to increase associate/property momentum on a quarterly basis
Provide CSA Team assistance in requesting and completing all transitional documentation for RM s and team
Maintain communication with on-site teams regularly
Motivate staff by providing support and positive reinforcement
What You ll Need to Succeed:
Bachelor s degree preferred
2+ year of professional residential Multifamily property management experience
Knowledge of computer operating systems (Microsoft Word, Excel, PowerPoint, etc.)
CPM achievement preferred
Strong analytical and reasoning skills.
What You ll Receive:
Professional and upbeat work environment
Competitive compensation and incentives
Paid training and professional development opportunities
Generous paid time off including vacation, sick, holiday, birthday and volunteer time
Low Premiums for Medical, dental and vision coverage; including access to telemedicine
Paid parental leave for eligible new parents
Flexible spending account
Health saving account with Company match
401k program with Company match
Housing discounts (When available)
Flexible hours and remote positions (when available)
Company-paid life insurance
Short and long term disability coverage
Team building events
Associate wellness program, including financial wellness (partnerships with Gradifi and Bank of America)
Regional and National Award programs
Associate referral bonus program
Internal Number: 8797
About Alliance Residential
Alliance is one of the largest private U.S. multifamily companies with offices throughout the West, Southwest, South-Central, Southeast, Mid-Atlantic and Northeast. We have invested in more than $3 billion of real estate and manage a $9 billion portfolio with a focus toward superior local leadership and a comprehensive national support infrastructure.
Headquartered in Phoenix, AZ with 26 regional offices nationwide
Active buyer, builder and manager across 15 states and 24 metropolitan markets