Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
Conduct yourself in a manner representative of the quality of our product. You will be a primary contact between the residents, prospective resident and the company.
Promote positive and proactive resident relations by working to make the living experience the highest quality.
Respond to complaints, follow-up on work orders, and handle general customer service needs of the property. Responsible for collecting rent and other payments/deposits
Accept and disburse Resident packages
Qualifications
EDUCATION: A high school education or equivalent is required. A college degree or equivalent is preferred.
OTHER CONSIDERATIONS
Working knowledge of Word, Excel as well as Internet Explorer. Additional knowledge and comfort with Windows XP preferred
Excellent interpersonal, motivational, writing, management and leadership skills
Proficient in math
Outgoing, friendly personality
Good organizational skills, follow-up and follow through
Understanding and experience with a wide range of property management/accounting software
Marketing and budgeting experience
Ability to handle multiple tasks at one time
Exceptional communication, customer service and people skills
Self-motivated; can work independentlyA Detail-oriented
Basic typing and computer skills including ability to find information on the Internet
Hotel, hospitality or other service experience a plus
Benefits
Lincoln Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Additional Requirements
Customer service and concierge experience required
Knowledge of Excel and Gmail
Strong administrative and written communication skills to maintain appropriate documentation
A valid driver's license is required
**The hours for this position will be 11pm - 7am**
