Primary role is to work with Lincoln's property management personnel to assist them questions or problems they have with Lincoln's Property Management Systems Yardi 7s, Rent Cafe/CRM, Payscan, Yardi 6, OneSite, and Entrata:
Investigating system or data problems and taking corrective action in the system
Testing new releases of Yardi and Entrata
Performing data conversions for new property acquisitions
Analyzing recurring problems to determine root cause and create requirements for system changes to address the problem
Bachelor's Degree a plus, preferably in Information Technology, Business, or Real Estate. Help Desk Ticket Troubleshooting, Customer Service Skills, On-site experience desired but not required.
Working knowledge of the following systems: Yardi 7s, Rent Cafe/CRM, Payscan, Yardi 6, OneSite, and Entrata