Analyze, create, and deploy appropriate learning solutions for property operations that best suit audience needs and impact performance improvement;
Train new and existing employees on procedures related to Yardi, LRO and other technical software systems using varied delivery solutions including but not limited to instructor-led in classroom and via virtual, e-Learning, blended solutions;
Work closely with training, operations and systems support teams to ensure that training content is aligned with current processes and work flows;
Provide support to field and corporate office personnel to address knowledge and training gaps that may exist, including coaching with answers of support tickets;
Oversee and facilitate the learning environment setups for classroom, webinars, and offsite venues;
Collaborate with training team and other departments to create innovative and well-written content and job aids;
Develop company-specific training materials and include in our LMS system (Cornerstone OnDemand);
Conduct content analysis and identify existing learning materials that may be leveraged or modified to support learning needs;
Design and deliver engaging learning approaches that leverage an array of learning strategies;
Balance innovation with pragmatic view of how to implement and reinforce learning solutions;
Travel approximately 60% to offices and sites located in the United States and Canada.
Summary of Qualifications and Requirements
Minimum of 3 years of experience in software training and development;
Proven, demonstrated expertise in Yardi Voyager and ancillary modules;
Demonstrated excellent verbal and written communications abilities at all levels;
Design, presentation and facilitation abilities;
Ability to deliver training in-person and virtually to diverse audiences and group sizes;
Ability to communicate with technical team members and develop training that can be understood by non-technical individuals;
Exceptional organizational and interpersonal abilities;
Exceptional supportive coaching/mentor abilities.
We offer competitive pay, a comprehensive benefit package and programs plus ongoing training and professional development to continuously develop and recognize our valuable associates.
Internal Number: o5n7bfwu
About Weidner Apartment Homes
We are a property management company with apartments throughout the United States and Canada. We have been in business for over 30 years and continue to grow every year. We are a low cost provider of quality rental homes.