Executive - Property Management, Real Estate/Property Management, Site Personnel - Office & Leasing
We are looking for a Community Manager who is fully accountable for all day to day property operations, overseeing and enhancing the value of the property. Additionally, the Community Manager is responsible to provide management, direction, and leadership to direct reports and ensure the property is maintained and operated in accordance with company objectives and regulatory requirements.
Manage and oversee all operations including property maintenance, capital improvements, rent collections, lease administration, budgeting and marketing.
Provide superior customer service and communication to our residents and prospective residents to enhance customer satisfaction and increase retention, revenue, reputation and profitability.
Develop, mentor, lead, and manage a high-performing, cohesive team.
Demonstrate ability to understand financial goals while operating the asset in owners’ best interest in accordance with Policies & Procedures Manual.
Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
Prepare annual budgets and income projections in a timely and accurate manner.
Generate necessary legal action, documents and process in accordance with State and Company guidelines.
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
Confirm all leases and corresponding paperwork are completed and input to software system accurately and on a timely basis.
Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
Maintenance Technician (CRMT) or Certified Occupancy Manager (COM) preferred
Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Property Manager
May consider 3 years’ supervisory experience in a Customer Service-related business with appropriate certification(s)
One Wall Management is an Equal Employment Opportunity employer committed to hiring a diverse workforce and maintaining an inclusive work environment. One Wall Management prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, religion, color, disability, veteran status or any other basis protected under federal, state or local laws.
Internal Number: 27407425
About OneWall Management
We are a driven and passionate management team that is committed to providing our residents with a place they want to call home. While our goal is to treat every resident like family, our value is in our ability to find innovative and hands-on solutions to create worry-free environments.
Founded in 2010, OneWall Management® focuses on transit-oriented housing. With our headquarters in Stamford,CT, and regional offices near our communities, we are uniquely positioned to respond quickly and effectively to any and all requests.