A Leasing Manager trains and oversees the onsite leasing functions and directs the sales efforts of an apartment community. The Leasing Manager is responsible for providing exceptional service to community residents, future residents, vendors, and the corporate management team. The Leasing Manager also takes an active role in the external marketing and advertising of vacancies.
Complete lease/renewal paperwork to ensure completion to company standards. Explain lease information to residents. Entering all traffic is entering into system to track leasing activities. Walk apartment units prior to showing and occupancy by resident. Review leasing paperwork, and audit lease files. Submit daily, weekly and monthly leasing reports as required. Track and evaluate advertising, and all client traffic. Ensure online advertising is reviewed and updated daily. Responsible for training and developing leasing personnel in accordance with company policies and procedures. Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager. Maintain professional communication with residents, applicants, and other representatives. Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager. Determine leasing opportunities of leasing staff and work on goal setting; improving the performance of each staff member. Analyzing shop program results, distributes completed evaluations and reviews areas of concern. Develops an action plan with the team member for areas of concern. Develop, implement and monitor property contests/awards/leasing incentives. Prepare and maintain complete resident and general office files; keeping proper documentation at all times. Maintain Renter's Insurance compliance per company policies and procedures. Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance. Shop competition to keep abreast of local market conditions. Track work order activity including monitoring completion each day and follow up warm calls. Implement and maintain lease expiration matrix in accordance with established policies. Monitor compliance with revenue management system and participate in weekly calls (if applicable). Additional duties as assigned by supervisor.
Effective communication and customer service skills
Basic computer skills in a Windows environment
High School diploma or equivalent, Prior leasing experience and/or Bachelor's Degree is preferred
Possess a valid real estate license as required by state regulations
Direct the leasing activities of the leasing staff.
Ability to walk and stand for extended periods of time. Minimal lifting up to 15lbs.
General office environment; May be exposed to external climatic environments to complete job duties.
Minimum travel to attend training sessions or facilitate market research activities.
* Effective communication and customer service skills * Basic computer skills in a Windows environment * High School diploma or equivalent, Prior leasing experience and/or Bachelor's Degree is preferred * Possess a valid real estate license as required by state regulations * Direct the leasing activities of the leasing staff. * Ability to walk and stand for extended periods of time. Minimal lifting up to 15lbs. * General office environment; May be exposed to external climatic environments to complete job duties. * Minimum travel to attend training sessions or facilitate market research activities.
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About Pinnacle Property Management Services
Work for the Best in the Industry - make your next move here! Pinnacle ranked #1 on the National Multi-Housing Council Top 50 Largest U.S. Apartment Managers for two years in a row! We invest in great people. That's why clients trust us with their real estate investments! At Pinnacle, we consider our employees to be our most valuable asset. In fact, our number one key business objective is to attract and retain the best talent in the industry! At Pinnacle, we firmly believe our employees drive our success and competitive advantage. Pinnacle is the national leader in third-party fee management of investment real estate encompassing multi-family, commercial space, affordable housing and military housing. Pinnacle is built on four basic principles: •Quality people •Strong customer service •Solid market knowledge •Superior systems and support capabilities At Pinnacle, success is about more than having a healthy bottom line. Guided by our principles and values, we are committed to making Pinnacle an amazing and unique place to work for each member of our team.Employees receive market-competitive compensation and benefits and are supported through orientation programs, ongoing training ...resources and transfer opportunities.Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace.Pinnacle has ongoing employment opportunities at our headquarters in Dallas, our regional offices in Seattle and Maitland, our 40+ branch offices located nationwide, and numerous Pinnacle-managed communities throughout the country.