Job DetailsJob Location Acclaim at Carriage Hill - Richmond, VATravel Percentage NoneJob Shift Day - including weekendsJob Description
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
3 Weeks of Paid Time Off
Medical/ Dental/ Vision
401(k) + company match
Birthday Paid Day Off
BH Gives Back (Paid Volunteer Time Off)
13 Paid Holidays
BH Paid Leave
Employee Assistance Program
The Assistant Community Center Event Planner is responsible for management and oversight of all daily activity at the club and associated third party vendors. Additionally, organizing events, outreach and relationships with local partners; exhibiting a strong commitment to the service needs of all customers, and representing the company in a professional and courteous manner. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions:
Exhibits strong commitment to the service needs of the internal and external customer.
Represents the company in a professional and courteous manner.
Responsible for providing a safe and adequate program environment conducive to enriching the educational experience for residents.
Manages and supervises all programs and activities in the Community Center.
Creates the resident newsletter.
Organizes and promotes all programs associated with the Fitness Facility.
Handles all 30,60, 90- day calls to new residents regarding programs and retention.
Works with staff to develop new programs.
Organizes and promotes all programs and activities scheduled for the Community Center.
Maintains positive and open communication with Community Manager and residents as well as the Community Center Program Director.
Responsible for coordinating effective program planning throughout the year.
Responsible for maintaining resident participation and attendance throughout the year through retention activities.
Handles resident issues and concerns in an efficient and professional manner; reporting all concerns to the Community Center Program Director and the Community Manager.
Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe mandated by state law
2-year degree in Business, Management or Marketing preferred.
Professional appearance and demeanor
Experience working in a supervisory capacity in an afterschool, day camp or youth-based organization helpful
Ability to work collaboratively with staff, residents and community leaders
Ability to communicate effectively and demonstrate sensitivity to others as well as respond to critical incidents and act swiftly in an emergency situation
Excellent organizational and managerial skills
Excellent computer skills especially in Microsoft Office Suite
Knowledge of the community and its resources preferred
Bilingual preferred but not required
Valid drivers license may be required
Ability to work independently and excellent time management skills are essential
Ability to work with a diverse group of people to include co-workers, vendors and customers.
Must be able to work evenings and weekends.
Work Schedule:Hours may Vary, shift could be any day in between Monday - Sunday.
Physical Requirements/Environment:The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This job generally operates in a professional office environment but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds.
This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen.
Internal Number: 31871
About BH Management Services, Inc.
We are a multi-family management company with more than 33,000 units nationwide. BHMS is an equal opportunity employer and we offer a competitive benefits package, including medical, dental, life, vision and 401(k).