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Cushman Wakefield Multifamily
Mumbai, India
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Technology Services Analyst - Customer Success
The Technology Services Analyst will participate in establishing and defining system improvement requirements for the Company's Property Management Software platforms by gathering, analyzing and reporting on data from clients, on-site and corporate team members. The Technology Services Analyst will assist in prioritizing projects related to system enhancements that will advance Property Management Software platforms to meet the organization's needs. JOB DESCRIPTIONWork with the Customer Success team to develop and execute surveys and focus groups that gather Property Management Software performance metrics from customers. Evaluates and analyzes the Property Management Software performance metrics to identify functionality gaps and software needs.
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