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Lincoln Property Company Logo
Lincoln Property Company

Decatur, Georgia

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BH Management Services, Inc. Logo
BH Management Services, Inc.

Tampa, Florida

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Greystar

Storrs, Connecticut

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Greystar

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Pinnacle Property Management Services

Coon Rapids, Minnesota

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Greystar

Minneapolis, Minnesota

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Lincoln Property Company Logo
Lincoln Property Company

Irving, Texas

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Lincoln Property Company

Greer, South Carolina

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BH Management Services, Inc. Logo
BH Management Services, Inc.

Gurnee, Illinois

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Katy, Texas

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Pinnacle Property Management Services

Arvada, Colorado

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Greystar

Atlanta, Georgia

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Greystar

Stockbridge, Georgia

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Decatur, Georgia

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Ann Arbor, Michigan

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Portland, Oregon

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Irving, Texas

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Resident Services Manager
Manages customer support to residents by providing assistance with service requests, accounting and rental issues, and coordinating other miscellaneous resident related functions to achieve community goals surrounding resident retention. JOB DESCRIPTIONAchieve the community's resident satisfaction and retention goals by ensuring resident complaints and/or concerns are resolved in a timely manner, and by answering questions concerning rent and fee payments. Complete call-backs on all service requests within 24 hours to ensure customer satisfaction.Develop, produce and coordinate resident communications, by creating newsletters, surveys, lease violation letters, and other communications to the residents.Manages the Community's roommate matching and assigns


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