We are in the early stages of an exciting multi-year program that is focused improving team member and resident experience and reinventing the property operating model. We have launched three Customer Experience teams focused on identifying and piloting new solutions that will measurably impact the our residents, team members, and prospect experience journeys while also driving NOI. These teams are looking for opportunities across on-site team member training and enablement, digital tools, and SOP changes to introduce efficiencies, standardization, and innovation. JOB DESCRIPTIONThe user Experience Designer is an integral team member who will support the Client Experience, Product Development, and UX Design teams in understanding and documenting current state workflow capabi
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