Supports and manages the development and implementations of programs, initiatives, and activities that drive the operational and financial performance of the Company's property management portfolio, and works with real estate operators and the business and functional leaders to introduce and sustain best practices and process improvements at the property level.
Manages and supports the development and implementation of strategies, programs, and initiatives that drive operational excellence and standardization by creating and defining processes, procedures, tools, policies, communication, and metrics, and managing compliance with the Company's operating policies and procedures.
Provides input into operating policies and procedures that promote best practices and standardization across the Company's real estate portfolio, and assists in developing and implementing training, tools, and systems that ensures the integration of best practices into the operation of the property portfolio.
Gathers feedback and data to effectively evaluate the operating and business performance of real estate operations against established metrics and measures by soliciting management, client, and team member feedback, and leading and participating in briefings and other meetings to generate ideas for improving operating performance.
Consults with and provides advice to real estate leaders on topics related to operational strategy, and provide input to decisions that address questions, concerns, and issues related to business operations.
Coordinates work activities and acts as the key point of contact with various departments and team members, vendors, consultants, and others as needed to lead project meetings, promote open communication, keep business leaders informed of progress, and follow up as required to ensure assigned tasks are completed.
Oversees pilots and projects related to proposed new processes and operating systems by creating detailed project and communication plans, proposing and justifying required resources, managing the daily project-related activities, and following through to project completion.
Communicates with and supports the business leaders and the Company's real estate and support groups to resolve service and performance level issues, provide input for process improvement, and support strategic initiatives that enhance the products, services, and overall effectiveness of real estate operations.
Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary. #LI-SB1
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
National Platform with Local ExpertiseGreystar, founded in 1993, provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on both national and local levels. This unique approach and our commitment to hiring the very best multifamily professionals have resulted in record growth, making us one of the most respected and trusted multifamily real estate companies in the country.Because our business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our national platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.Our dedication to redefining excellence in apartment living means we’re constantly exploring innovative ideas and pioneering new ways to serve our residents and clients. The Greystar team is more than 5,300 team members strong and growing. Check out the latest opportunities.