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Job DetailsLevel EntryJob Location Springhouse - Newport News, VAPosition Type Full TimeJob Shift Day - including weekendsDescription

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity.

Position Summary:

Reporting to the Community Manager, the Seasonal Lifeguard is a vital position for the pool staff. This position is responsible for overseeing the pool operations and providing exceptional customer service to residents and their guests. The Lifeguard provides positive impressions of the community to existing and prospective residents to enhance and maintain excellent curb appeal.

This is for a seasonal position that will work from May 30 to September 5

Essential Job Functions:

• Exhibits strong commitment to the service needs of the internal and external customer.
• Represents BH Management in a professional and courteous manner.
• Supervises swimming activities at the aquatics facility and ensures that policies, guidelines, and safety procedures are followed.
• Warns swimmers of improper activities or danger and enforces pool regulations and water safety policies.
• Administers first aid in the event of injury, rescues swimmers in distress or danger of drowning, and administers CPR and/or artificial respiration, if necessary.
• Evaluates conditions for safety and initiates aquatics emergency action plan as required.
• Inspects pool facilities, equipment, and water to ensure that they are safe and usable.
• Supervises and assists in cleaning the pool and related facilities and equipment, assists with chlorine residual water tests and with records and charts of water tests and records of accidents, and adds chemicals to pool water as directed.
• Instructs or assists classes in fundamentals of swimming as needed.
• Resolves scheduling conflicts to ensure safe pool environment when competing programs/priorities require use of aquatic facilities.
• Perform open/close checklist for pool.
• Physically walks and inspects pool daily to remove all trash and debris.

Minimum Qualifications/Skills: (include key differentiators)

• 18 years of age or older
• High School or GED (General Education Diploma) preferred
• CPR Training (or willingness to obtain)
• Swimming proficiency and comfort in all types of water conditions
• Ability to judge and evaluate evolving dynamics of individuals participating in aquatic activities to immediately assess their capabilities and threats to their safety
• Knowledge of on-site protocols, operational procedures, and safety policies
• Knowledge of methods and techniques for providing on-site emergency medical services
• Ability to work independently and with minimal supervision
• Excellent time management skills and ability to prioritize work functions
• Strong communication and interpersonal skills
• Ability to learn and institute BH and industry standards
• A positive, team-oriented attitude
• Ability to work with a diverse group of people and customers

Desired Qualifications/Skills:

• Ability to work in fast paced environment.
• Strong experience in customer service preferably in fitness industry.

Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen