Job Description PROPERTY NAME: Regional Office - Phoenix, AZ
Leasing Agents are responsible for showing and leasing apartment units to prospective residents. Leasing Consultants are to execute the property's marketing plan.
Generate interest in the community by touring the property with prospects and answering questions about the amenities, local community and other property details.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property.
Assist prospects in qualifying for an apartment home by collecting appropriate information and initiating background checks.
Ensuring all fees, deposits or are collected by prospects and/or residents in a timely manner.
Executive all marketing activities to drive traffic to the property and create a lasting first impression.
Track all leads via the guest card system and follow up with all prospects.
Maintain knowledge about local market conditions; Responsible for shopping local competition.
Daily social media engagement to drive resident retention and promote community lifestyle to increase market position and desirability
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Use attention to detail, planning and organizing skills to perform required office activities and coordinate paperwork related to apartment home rentals.
Ensure all aspects of the move-in process are completed in advance of lease signing. Activities may include resident screening, pre-tour unit, income verification, file maintenance, compliance screening, etc...
Ensure proper maintenance of all resident files.
Maintain a professional appearance and attitude at all times.
Escalate any unusual property/resident concerns to their Property Manager in a timely manner.
Additional duties as assigned
Effective communication and customer service skills
Basic computer skills in a Windows environment; Internet navigation skills are preferred.
Social media marketing experience preferred
Ability to interact with others in a team environment
High School diploma or equivalent, Bachelor's Degree is preferred
Ability to walk and stand for extended periods of time.
Minimal lifting up to 15lbs.
General office environment; May be exposed to external climatic environments to complete job duties.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
* Effective communication and customer service skills * Basic computer skills in a Windows environment; Internet navigation skills are preferred. * Social media marketing experience preferred * Ability to interact with others in a team environment * High School diploma or equivalent, Bachelor's Degree is preferred * Ability to walk and stand for extended periods of time. * Minimal lifting up to 15lbs. * General office environment; May be exposed to external climatic environments to complete job duties.
Work for the Best in the Industry - make your next move here! Pinnacle ranked #1 on the National Multi-Housing Council Top 50 Largest U.S. Apartment Managers for two years in a row! We invest in great people. That's why clients trust us with their real estate investments! At Pinnacle, we consider our employees to be our most valuable asset. In fact, our number one key business objective is to attract and retain the best talent in the industry! At Pinnacle, we firmly believe our employees drive our success and competitive advantage. Pinnacle is the national leader in third-party fee management of investment real estate encompassing multi-family, commercial space, affordable housing and military housing. Pinnacle is built on four basic principles: •Quality people •Strong customer service •Solid market knowledge •Superior systems and support capabilities At Pinnacle, success is about more than having a healthy bottom line. Guided by our principles and values, we are committed to making Pinnacle an amazing and unique place to work for each member of our team.Employees receive market-competitive compensation and benefits and are supported through orientation programs, ongoing training ...resources and transfer opportunities.Pinnacle values diversity and is committed to equal opportunity in employment. We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace.Pinnacle has ongoing employment opportunities at our headquarters in Dallas, our regional offices in Seattle and Maitland, our 40+ branch offices located nationwide, and numerous Pinnacle-managed communities throughout the country.