Yardi Software Support Coordinator - Investment & Property Accounting
#LI-DNIResponsible for providing technical assistance and support related to multiple software systems. Responds to queries, isolates problem, and determines and implements solution. JOB DESCRIPTIONProvides help desk support for incoming queries by troubleshooting and responding to user requests and questions, researching and correcting systems problems, and following up with the end users to ensure satisfaction resolution of systems- related issues. Respond to queries either through internal helpdesk system, by email, over the phone or in person as needed.Collaborates with Accounting, Operations and Training departments to ensure the successful support of software systems.Respond to email messages for customers seeking help.Pr
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