Job DetailsLevel ExperiencedJob Location The Mill at Manchester Lofts - Richmond, VAPosition Type Full TimeEducation Level Not SpecifiedTravel Percentage NoneJob Shift Day Monday - FridayAssistant Community Manager
At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.
In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:
3 Weeks of Paid Time Off
Medical/ Dental/ Vision
401(k) + company match
Birthday Paid Day Off
BH Gives Back (Paid Volunteer Time Off)
13 Paid Holidays
BH Paid Leave
Employee Assistance Program
Assistant Community Manager
The Assistant Community Manager is responsible for assisting in all operational duties of the Community Manager including, reporting, rent processing, leasing and marketing and overseeing the community and community staff in the Community Manager s absence.
This position is for a 50/50 split between The Mill at Manchester Lofts and High Street Lofts.
Essential Job Functions:
Assists with daily and month-end reporting including accurate reporting on resident ledgers.
Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
Secures and manages lease renewals and prepares new lease paperwork for final approval.
Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.
Assist in hiring and training of new team members as needed.
Monitors resident satisfaction through various methods of communication.
Develops and maintains knowledge of the property and competitors in the area.
Oversees property operations and staff in Community Manager s absence.
Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.
High School diploma or GED
Strong marketing background
Basic computer technology skills and basic knowledge of MS Office Suite
Effective oral and written communication skills
Ability to work with a diverse group of people in a collaborative setting
Ability to handle multiple projects and thrive in a fast-paced, competitive environment
We are a multi-family management company with more than 33,000 units nationwide. BHMS is an equal opportunity employer and we offer a competitive benefits package, including medical, dental, life, vision and 401(k).