Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents' expectations of a place to call home.
Are you ready to build a career at a company that is committed to investing in your success? Are you a natural at making positive first impressions and exceeding customer service expectations? At MAA, you will be our differentiating factor - our competitive advantage. Our leasing teams are moment makers, relentlessly customer-focused, and help transform properties into communities and apartments into homes. If you thrive in a fast-paced environment where you can truly make a difference in people's lives, MAA is the perfect place for you.
The Concierge Manager provides oversight for the concierge team, customer service, and assistance to residents and guests at an MAA Community. Primary responsibilities include interacting with residents, greeting/screening visitors and vendors to the property, and scheduling appointments for prospective residents. Maintains general lobby access and door services. Coordinates resident services and deliveries. Handles calls and assists with resident requests.
Concierge experience in hotel and/or hospitality environment
Knowledge of concierge services, resident/guest relations, and best practices
Proficiency with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Ability to prioritize multiple tasks effectively and meet deadlines
High school diploma/GED, Bachelor's degree preferred
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits, and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
* Medical, Dental and Vision Insurance
* Life and Disability Insurance
* Employee Assistance Program
* Vacation, Sick Leave, and Holiday Pay
* 401(k) Retirement Plan
* Tuition Reimbursement
* Adoption Reimbursement
* Apartment Discount
* Opportunities for promotion and internal career advancement
*Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
MAA is a real estate investment trust (REIT) that focuses on the acquisition, selective development, redevelopment and management of multifamily homes throughout the Southeastern and Southwestern regions of the United States.
Our mission at MAA is to deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View" and we are doing it every day.
In fact, we proudly display "Our Brighter View" plaques at every MAA office just to serve as a daily reminder of our focused mission. MAA is committed to remaining true to our rich tradition of service to each other, to our residents, and to our shareholders. We respect the privilege to providing value to those whose lives we touch.
Please click on the links below to learn more about MAA’s culture and corporate charity as well as view MAA’s Corporate Profile: