A Operations Project Coordinator is responsible for assisting with coordinating and monitoring construction progress on interior and exterior capital projects. Our Operations Project Coordinators are experts in building relationships and exceeding expectations.
Assist Operations, Construction, Facilities, and/or Asset Management teams to manage interior and exterior construction projects at community
Communicate with third party and Camden construction teams to keep Operations team and residents informed on project timelines
Walk interior unit renovations prior to construction to assess unit condition, and walk unit renovations after completion to ensure construction meets company standards
Utilize and establish creative marketing and social media strategies to effectively market community enhancements
Assist residents with any questions or concerns regarding on-going or future community projects
Promote positive resident relations through courteous and timely response to resident needs and concerns
Actively work to create and maintain strong, ongoing relationships with potential and current residents, guests and vendors
Use a customer focused attitude year round to increase customer sentiment
Assist the Maintenance Supervisor with coordinating and scheduling of apartment inspections relevant to on-going construction projects
Manage schedules for all interior renovations by adding new units to the schedule, communicating with the general contractor on schedule updates, and marking down final acceptance once complete.
Assist the team with the renewal process and sending out resident notices for units that will be receiving interior upgrades
Showcase the value of the community features as they relate to the customer needs
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Will assist in other projects and activities as needed
Bachelor's degree preferred
One year of experience in sales, hospitality and/or customer service
Project management experience in construction preferred
Knowledge of OneSite and Yield Star preferred
Customer focused attitude and ability to build strong relationships
Ability to meet or exceed sales and customer service goals
Must be able to work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Teams, Excel & Outlook
Strong written and verbal communication skills
Bilingual in Spanish is a plus
And here's the fine print HR wants you to know:
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
Will use some repetitive motion of hand-wrist in using computer and writing
Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
Must handle stressful, urgent, novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
Camden Property Trust is one of the largest publicly traded multifamily companies in the U.S. Operating as a Real Estate Investment Trust (REIT), we own, develop, acquire, sell and manage apartment communities in 15 major markets. Camden has more than 1,800 employees across the country and is headquartered in Houston, Texas.
Camden has been recognized by FORTUNE® Magazine as one of the "100 Best Companies to Work For" in the country! We are the only multifamily company to ever be included on FORTUNE's famous list. We are committed to the growth and success of everyone we work with, which is the foundation for building focused, effective teams and creating an exciting and impactful work environment. Our shared values (including our commitment to fun!) make Camden an industry-leader and one of the nation’s best employers.