The Senior Director of Product Management is responsible for ensuring new products and services introduced in global markets are successful and have long term viability. As the senior team leader for the Global Product Management Team diligent planning and managing the new software solutions is critical to ensure success. This role will partner cross-functionally with various stakeholders and vendors to collaborate on final solutions and prepare internal change management strategies for adoption of these new solutions. Continual incremental updates, KPI measurements, SLAs and standards governance are all part of the team's functional day to day operations and the Senior Director will need to give direction and priorities on accomplishing the daily, weekly and monthly goals.
Lead team by assigning resources to implementation, support, or training projects while overseeing all project milestones and individual tasks and reporting current status to key stakeholders
Collaborate with business stakeholders, requirements team and post operations to implement software solutions for the global operating platform direction, usability and experience.
Partner with software suppliers to document workflow maps, and to provide project management from implementation to go live.
Conduct special projects for rolling out new features and new functionality on live markets verticals
Source and propose new ideas, concepts, or features with confidence, providing supporting data and a business case to maximize business results
Conduct Train the Trainer knowledge transfer for new market administration team members to assist in developing local delivery resources
Responsible for optimizing the profitability through scalable and efficiency operating platform strategies, customer communication and user interface initiatives
Coordinate product management across cross-functional teams in a matrixed structure, while meeting project timelines
Identify bottlenecks, by anticipating and making trade-offs that will maximize business benefits and create excellent customer experiences.
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
National Platform with Local ExpertiseGreystar, founded in 1993, provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on both national and local levels. This unique approach and our commitment to hiring the very best multifamily professionals have resulted in record growth, making us one of the most respected and trusted multifamily real estate companies in the country.Because our business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our national platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution.Our dedication to redefining excellence in apartment living means we’re constantly exploring innovative ideas and pioneering new ways to serve our residents and clients. The Greystar team is more than 5,300 team members strong and growing. Check out the latest opportunities.