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Experience Manager - Elan Union Market
The Experience Manager is responsible for creating an environment of openness and cooperation to achieve the community's occupancy, resident satisfaction and retention goals while partnering with the centralized leasing team to help prospects with on-site leasing activities. The Experience Manager will have three major focus areas: Resident experience: The first point of contact to meet the needs of all residents utilizing in-depth knowledge of the community and its functions promoting an exceptional living experience for all residents, achieving community goals surrounding resident satisfaction and retention. *Move-in experience: Create a seamless move-in experience to ensure residents feel welcomed and appreciated.*Renewal Experience: Take a pro-active approach to re
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