The Assistant MAC Manager will manage small scale weekly small/project moves and monthly site-to-site moves. They will work closely with the Occupancy Planning and Project Development Services Teams. They will ensure that all tactical tasks are in alignment with SLAs, and that they excel in all customer service activities
Develop and maintain excellent working relationship with key business partners, vendor partners, and Site Operations Managers
Manage new-hire placement
Manage weekly small (<9) group moves
Implement move plan in accordance with the approved occupancy plan
Coordinate with FM team, PDS team, and/or move vendor on installation and reconfiguration of furniture as it pertains to small and large group moves
Coordinate with project manager to ensure work is delivered within timeframe and agreed-upon scope
Coordinate pre-move-walkthroughs to ensure spaces are ready to receive occupants
Keep track of all tasks, schedules, and budgets related to the move
Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules
Support change management as it pertains to changing workspace and work style
Drive to improve client awareness by providing trending analysis for MAC process
Send out post-move surveys and reports on findings and identify process improvements as appropriate
Evaluate and provide improvement suggestions for move processes and vendors. Â Identify ways to improve client relationships through the MAC process
Supports decommissioning activity according to the project plan
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateâ™s experience and qualifications. The company will not pay less than minimum wage for this role. Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmativeâ‹ Action employer. All qualified applicants will receive consideration for employment withoutÂ regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.