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The Salesforce Business Analyst will work closely with stakeholders, customer experience, and product management to identify and document business problems and will lead efforts to gather business, functional, and non-functional requirements in the form of features and/or user stories. This role is a vital link between the scrum teams and business counterparts and will work in close partnership with the team's scrum master and product owner to refine and prioritize the scrum team's backlog.
*Experience working in an Agile environment, gathering business requirements, and writing user stories required.

JOB DESCRIPTION

• Liaise between the application development (scrum team), product owners, and customers (internal and/or external).
• Act as an information source and authority on business for the team, especially in the absence of the Product Owner.
• Convert roadmap features into smaller user stories.
• Write clear and well-structured business requirements/documents.
• Produce workflow diagrams, data mapping documents, and other relevant supporting documentation.
• Communicate and validate requirements with relevant stakeholders.
• Collaborate with product owner on roadmap planning and prioritization.
• Identify opportunities for process improvements
• Identify automation opportunities.
• Perform user acceptance testing.
• Develop applicable user documentation in support of training.
• Manage projects related to Product build/enhancements.
• Perform light administrative tasks in Salesforce.
• Collaborate on application/platform integrations.

Knowledge, Skills, Abilities:

• 3+ years prior Business Analyst experience.
• Great analytical, critical thinking and problem-solving abilities.
• Strong management and organizational skills.
• Analytical mindset.
• Adaptable and capable of working in fast-paced environment.
• Excellent written and verbal communication skills.
• Demonstrated ability to read, write, and communicate effectively to prepare and explain requirements to team members.
• Demonstrated proficiency in word processing, spreadsheet, and workflow creation tool.
• College degree in business analysis, business administration, or related field and/or equivalent work experience.
• Basic knowledge of Salesforce and Project Management tools are preferred.

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The salary range for this position is $80,000 - $85,000

Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Corporate Positions: In addition to the base salary, may be eligible for an annual performance bonus that is based on individual and company performance.

Onsite Property Positions: In addition to the base salary, may be eligible for a discretionary weekly, monthly and/or quarterly bonus based on budget.

Greystar seeks to attract, recruit, advance and retain top talent. Greystar's compensation strategy is tailored to appropriately reward the skillset and experience that a team member will bring to the organization.

Robust Benefits Offered for Full-time Team Members:

• Medical, Dental, Vision, Life

• 401(k) with Company Match (eligibility required) 

• Short-term & Long-term Disability

• Critical Illness/Accident/Hospital Indemnity Plans

• Employee Assistance Program

• Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, and sick time and parental leave

For Union and Prevailing Wage roles compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.