Provides a wide range of high-quality complex office administration and support to the senior brokers.
May be responsible for one or more of the following:
â¢ Reviews, prioritizes, directs and delegates a wide variety of complex and confidential business-related requests that are presented to the broker for consideration.
â¢ Summarizes, prioritizes, and researches information into a concise and usable format for the broker to review. â¢ Responds to or routes priority or confidential business-related inquiries from external or internal sources with correspondence or other messaging on behalf of the broker.
â¢ Creates or directs creation of reports, charts, budgets and other presentation materials for the broker
â¢ Schedules and organizes complex calendar activities, working around scheduling conflicts and maintaining responsibility for the broker's professional calendar.
â¢ Manages end to end complex business related global and domestic travel arrangements and logistics for the broker, including expense reporting management and reconciliation.
â¢ Coordinates brokers communications, including taking calls, responding to emails and interfacing with clients, while maintaining discretion and instilling confidence in clients and staff.
â¢ Coordinates data from a variety of sources for inclusion in technical reports and presentations, performs independent research and prepares information for special projects as required. Delegates tasks to staff members when necessary while maintaining ultimate responsibility for the projectâ™s successful completion.
â¢ Represents the broker by attending meetings in the broker's absence and speaking/presenting on behalf of the broker.
â¢ Partners with Office Operations personnel to ensure adequate availability and operation of office equipment and resources in support of the brokerâ™s needs, making recommendations for enhanced efficiencies and troubleshooting issues.
â¢ Independently manages business requests, determines the appropriate course of action, intervenes when necessary, and serves as a liaison between the broker and other key members of the management team.
â¢ Solely responsible for developing and maintaining efficient filing systems, leveraging technology and other solutions to ensure files are accurately maintained, archived, and readily available.
â¢ Has a broad knowledge and understanding of the company's operations and business objectives.
â¢ Reception duties to include, phone answering, mail/package receive and delivery, booking and set up of meeting room with catering and AV needs.
â¢ Any other duties as needed.
High School Diploma or GED
2+ years of administrative support experience
Or any similar combination of education and experience
Proficiency with Microsoft Office Suite
Excellent verbal and written communication skills
Ability to exercise discretion in dealing with confidential information and highly sensitive issues
Strong interpersonal skills and problem-solving ability
Proven record of excellent internal and external customer service
Excellent attendance and punctuality
Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer
Regularly required to talk, hear, and use hands and fingers to write and type
Ability to speak clearly so others can understand you
Ability to read and understand information and ideas presented orally and in writing
Ability to communicate information and ideas in writing and orally so others will understand
Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays
Theabove-referenced position summary is a guideline designed to present an overview of job duties and is not intended to be a comprehensive list of responsibilities and requirements.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmativeâ‹ Action employer. All qualified applicants will receive consideration for employment withoutÂ regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.
Work for the Best in the Industry - make your next move here!
Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.