Cushman & Wakefieldâ™s Global Occupier Services (GOS) creates, optimizes and protects value by providing strategic real estate solutions through a single platform. Our multi-disciplined professionals develop unique programs for each client and treat each real estate portfolio holistically, delivering comprehensive strategy-based solutions with best in class practices. The primary responsibility of this role is to liaise with the Client and C&W internal resources to support all aspects of delivering the required high level of customer service. As such, the candidate must possess good technical, organizational and communication skills to add value and implement multiple tasks.
Account Management (10%)
Assist with all aspects of relationship management with the Client and required reporting;
As directed or required by Account Director, work with Client Corporate Real Estate Team and local Business Unit leads to understand their requirements and build transactional strategies to support same.
Transaction Management (60%)
Initiate new projects, dispositions and renewals. Â Manage C&W and Third-Party brokerage resources through the course of transactions;
Maintain and monitor process reporting to the Client using a variety of tools including web-based transaction management;
Lead, direct and provide strategic guidance to local brokers and the client on transactions.
Perform market and financial analysis and ensure accurate data for each transaction using various proprietary systems.
Engage and manage Project Managers, Facility Managers, Environmental and other consultants, as required, in support of particular transactions.
Management of process documents;
Revenue projections & tracking;
Monitor project timelines and resolve / escalate variances;
Direct Transaction Coordinators Â and Lease Documentation Specialists with respect to their involvement in transactions;
Cultivate close relationships with brokers and Landlord representation in order to gain early insight on upcoming developments and new sites and present opportunities to client
Client Reporting (20%)
Using available transaction management software and resources, coordinate and implement reporting requirements including developing standardized reports and templates, under the guidance of the Account Director
Collect and enter portfolio data ensuring completeness and accuracy;
Provide instruction, guidelines and technical support to field agents, service partners, and the Client to maximize the utility all reporting tools and web-based management tools;
Prepare Close Out reports and value add calculations for all transactions
Process Documents (10%)
Modify and format existing generic process documents and playbooks to meet the Clientâ™s requirements;
Maintain copies of Clientâ™s specific process documents
Knowledge and Experience
7-10 yearsâ™ experience working in a corporate services role balancing the requirements and needs of both internal and external Clients;
Valid Real Estate license in Alberta & British Columbia
Experience in working with contracts and legal documentation;
Proven effective â˜project managementâ™ skills required to identify tasks and coordinate the timely completion of every component;
Experience, knowledge and interest in the fundamentals of real estate;
Ability to work effectively and lead a team in a cohesive, performance measured environment;
Well-developed organizational skills allowing the ideal candidate to balance multiple responsibilities and deliverables while ensuring Client satisfaction;
Advanced MS Word, Excel, PowerPoint and Outlook skills required;
Proven ability to learn and effectively master new software applications;
Well-developed Financial analysis and modeling skills.
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to. Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.