From corporate headquarters, regional offices and critical facilities, to industrial, manufacturing and R&D sites, C&W's Facilities Management team is dedicated to providing the safest, most efficient and cost-effective work environments. Due to our continuous growth, we are currently looking to recruit for a Front of House Receptionist who will be based in London. Part of your role will be to offer a warm, personal, direct and affirming service to the guests ensuring effective and memorable experiences.
As a Front of House team member, you should be able to perform in a fast-paced environment and manage challenging situations intelligently by offering instantaneous resolutions.
Your day to day will include:
Welcome all Occupiers & Guests to ensure their arrival and departure experience is genuine, friendly and efficient
Provide Occupiers/Guests with acts of kindness to make them feel special and honoured
Deliver exceptional and memorable Front of House experiences by providing 5-star service
Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately
Deal with any queries from Occupiers/Guests and offer assistance
Ensure to monitor, action and process any emails on the company email account
For this role, we are looking for someone who has previous front of house experience within a receptionist capacity and ideally you will have come from a hospitality background.
You should also have experience in dealing with challenging situations, comfortable working within a fast paced environment and is organised with their daily tasks. Â
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to. Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.