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Job Title

Experience Presence Coordinator

Job Description Summary

The Experience Presence Coordinator for the Presence By Cushman & Wakefield platform, delivers tailored programming that activates a building with amenity services and events. They partner with Presence by Cushman & Wakefield centralized platform and Experience Presence specialists to create engaging opportunities to drive tenant engagement, connections, and wellness. They are responsible for curating memorable experiences for tenants, customers, and visitors to the building, including those on leasing tours. The Experience Presence Coordinator serves as the hospitality ambassador for the building, interacting with tenants and customers and ensuring a positive experience for all on a day to day basis. Responsible for the day to day onsite execution of the tasks, strategy and tenant experience program defined by the Presence by Cushman & Wakefield platform and the assigned Experience Presence Specialists (if applicable). Report in through the property manager with a dotted line into the Presence by Cushman & Wakefield centralized platform and assigned Experience Presence Specialist.

Job Description

- Responsible for onside execution of tailored programming that is curated by the Presence by Cushman & Wakefield Experience Presence Specialists including helping to managing the ongoing calendar of events, event promotion, event setup, and event execution.  
 
- Report in through the property manager with a dotted line into the Presence by Cushman & Wakefield centralized platform.  
 
- Greeting and acknowledgment of tenants and guests and relationship building with tenants and guests
 
- Assist property manager and assigned Experience Presence Specialist (if applicable) on the tenant engagement budget, schedule, and KPI tracking
 
- Continual Knowledge of the building and surrounding areas including city-wide events, local community events, etc. 
 
- Participation on leasing tours (as requested)
 
- Be readily available as a point of contact for tenants and visitors to communicate with and problem solve as necessary
 
- Oversight and coordination of reservations and bookings of amenities, conferencing, or collaborative spaces
 
- Work to ensure shared tenant spaces are well maintained and inviting. Communicate with PM team on suggested repairs or updates, etc.
 
- Responsible for tenant communications as it relates to driving tenant engagement and activation of amenities spaces through the tools available (e.g. monitors, digital boards, building tenant app, digital newsletter, social media, etc)
 
- Performs other related duties as required or requested.     
 

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative⋠Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.