https://careers.naahq.org Latest NAA Career Center Jobs Fri, 11 Jun 2021 02:32:19 Z https://careers.naahq.org/jobs/rss/14968041/make-ready-technician https://careers.naahq.org/jobs/rss/14968041/make-ready-technician Ankeny, Iowa, Job DetailsLevel EntryJob Location Ashbrooke - Ankeny, IAMake Ready Technician At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Make Ready Technician As a Make Ready Technician you will play a critical role in ensuring all vacant apartment units are move-in ready. Overview Inspect the condition of all units prior to starting repairs to include, but not limited to; walls, appliances, electrical, plumbing, windows/doors and filters. Walks all vacant units to determine make-ready needs; ensures all trash from apartments are cleaned out before, during and after make-ready activity. Perform general repairs/upkeep to vacant units prior to move-in and within company standards/guidelines; completes required updates on service needs and coordinate regularly with the property team. Responsible for the daily upkeep of the grounds and appearance of the property and general repair/replacements for common areas as needed This overview does not provide an all-encompassing list of duties. May assist with hazardous weather problems, fires, floods, snow removal, freezes, etc. Job Requirements General maintenance and safety experience knowledge Knowledge of building maintenance and repair Required to provide own (industry specific) hand tools Basic computer skills/knowledge required to perform job functions Strong communication skills A valid driver s license and reliable transportation Ability to work with a diverse group of people and customers Work Schedule: 9am-6pm, Monday-Friday (work schedules may vary). Some over-time may be required including on-call and/or rotating on-call responsibilities. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14961632/service-manager https://careers.naahq.org/jobs/rss/14961632/service-manager Coralville, Iowa, Job DetailsLevel ExperiencedJob Location 965 Flats - Coralville, IAPosition Type Full TimeJob Shift Day - including weekend and oncallService Manager At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Manager As the Service Manager, you will be responsible for the overall maintenance of the community, which includes oversight of schedules and work product of the property's service team. Overview: Responds to resident work orders/service requests; coordinate workload with service team members and follow up to ensure all requests are completed and meeting standards. Proactively identify and address potential hazards by walking the property regularly and repairing or delegating where appropriate. Responsible for enduring the daily upkeep of the grounds and appearance of the property are meeting company standards; responsible for the upkeep and security of all property-issued tools. Meets with team members regularly to enforce safety measures; identifies and recommends safety and skill training for all maintenance employees; may also assist with completing property safety audits. Oversee and ensure that established preventative maintenance programs are implemented, documented, followed and participation in ongoing training per BH program guidelines. Diagnose problems and makes necessary repairs in areas such as HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies. Qualifications/Skills: 2+ years of experience with progressive maintenance, safety, and all major types of heating and air conditioning, plumbing and electrical 2+ years of experience and working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Strong communication and interpersonal skills, and a team-oriented attitude Ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation HVAC certification or ability to obtain within first 6 months E.P.A Certification required (Type II domestic HVAC systems) CPO (Certified Pool Operator) or ability to obtain Work Schedule: 9am-6pm, Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including on-call and/or participate in a rotating on-call schedule as needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14948135/service-manager https://careers.naahq.org/jobs/rss/14948135/service-manager Urbandale, Iowa, Job DetailsLevel ExperiencedJob Location Walnut Lake - Urbandale, IAPosition Type Full TimeJob Shift Day - including weekend and oncallService Manager At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Manager As the Service Manager, you will be responsible for the overall maintenance of the community, which includes oversight of schedules and work product of the property's service team. Overview: Responds to resident work orders/service requests; coordinate workload with service team members and follow up to ensure all requests are completed and meeting standards. Proactively identify and address potential hazards by walking the property regularly and repairing or delegating where appropriate. Responsible for enduring the daily upkeep of the grounds and appearance of the property are meeting company standards; responsible for the upkeep and security of all property-issued tools. Meets with team members regularly to enforce safety measures; identifies and recommends safety and skill training for all maintenance employees; may also assist with completing property safety audits. Oversee and ensure that established preventative maintenance programs are implemented, documented, followed and participation in ongoing training per BH program guidelines. Diagnose problems and makes necessary repairs in areas such as HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies. Qualifications/Skills: 2+ years of experience with progressive maintenance, safety, and all major types of heating and air conditioning, plumbing and electrical 2+ years of experience and working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Strong communication and interpersonal skills, and a team-oriented attitude Ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation HVAC certification or ability to obtain within first 6 months E.P.A Certification required (Type II domestic HVAC systems) CPO (Certified Pool Operator) or ability to obtain Work Schedule: 9am-6pm, Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including on-call and/or participate in a rotating on-call schedule as needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14948128/staff-accountant-1000-00-sign-on-bonus https://careers.naahq.org/jobs/rss/14948128/staff-accountant-1000-00-sign-on-bonus Des Moines, Iowa, Job DetailsLevel ExperiencedJob Location Des Moines Corporate Office - Des Moines, IAPosition Type Full TimeEducation Level High SchoolJob Shift Day Monday - FridayJob Category AccountingStaff Accountant At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 13 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Staff Accountant **$1000. 00 Sign-on Bonus after 90 days of Employment** The Staff Accountant is responsible for analyzing financial and operating data, conducting account reconciliations and ensuring the accuracy of the general ledger for a portfolio of multifamily rental properties. Essential Job Functions: Responsible for portfolio of multifamily rent properties; analyzing general ledger activity to ensure revenue and expense are correctly recognized and prepared in agreement with the client requirements and the applicable accounting principles. Applies independent judgement in preparation of monthly financial statements for the assigned portfolio to ensure an accurate representation of the company s financial position; including but not limited to closing entities books on a monthly basis, preparing journal entries, balance sheet and income statement analysis and reconciliation. Manages cash position of portfolio; calculating distributions per client requirements, committing cash to approved payables and communicating any cash deficits for funding. Manages capital escrows, verifying repairs are completed on a timely basis, and submitted per terms of loan agreements. Completes bank reconciliations on a monthly basis and assists in the detection/correction of adjustments in a timely manner. Minimum Qualifications/Skills: High School Diploma or GED Knowledge of standard accounting practices and procedures Microsoft Excel and Microsoft Office application skills Strong written and oral communication skills Ability to work in a fast paced, deadline driven environment Desired Qualifications/Skills: Bachelor's or 2-year degree in Accounting or Finance preferred Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs. Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in a professional office environment, but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally, and may occasionally lift up to 30 pounds. This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14943026/community-manager https://careers.naahq.org/jobs/rss/14943026/community-manager West Des Moines, Iowa, Job DetailsLevel ManagementJob Location The Flats - West Des Moines, IAPosition Type Full TimeEducation Level High SchoolJob Shift Day Monday - FridayCommunity Manager Job Description At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Community Manager Job Qualifications The Community Manager is responsible for the successful day-to-day operations of the community while ensuring company standards are achieved and excellent customer service is delivered. Overview: Regularly inspects the property ensure company standards are being met and takes appropriate action to establish property compliance with safety, industry and state/city/federal regulations to ensure safe and stable operation of the property at all times; identifies areas of improvement and offers suggestions to improve the efficiency, productivity and profitability of the property. Gathers, analyzes and interprets current market and economic trends that may impact the property and implements marketing and leasing strategies to achieve the property s occupancy and revenue goals. Monitors and analyzes traffic logs, budget guidelines, renewal information, marketing data, etc. to be able to give up to date and proper information as requested. Manages resident retention ensuring residents are responded to in a timely manner and taking necessary action to address service issues; monitors resident satisfaction. Oversees requests for repairs and maintenance and ensures appropriate response to resident requests for service orders; verifies, inspects and confirms status of all vacant units. Works with Regional Manager on operating income/expense budgets that reflect the owners objectives for property operations, cash flow requirements and leasing strategy; ensures all budgeting guidelines and financial systems relating to purchase order systems as well as expense monitoring and approval Prepares property operational and financial reports as directed/as needed; reviews monthly income and expense reports and reports on any variance from budget; coordinates collection and documentation of all revenues following lease obligations of tenants and the owners policy on accounts receivable; collects delinquent accounts promptly. Hires, trains, supervises, develops, and mentors property team members. Qualifications/Skills: 3-5 years of prior property management experience Ability to travel via automobile and airplane for company required training/business Intermediate MS Office Word/Excel and computer technology skills Professional demeanor and strong, professional communication and presentation skills A positive, motivating and team- oriented attitude Ability to work with a diverse group of people and customers Desired Qualifications/Skills: Bachelor s degree in Business or Management Background in Accounting/Finance CAM/Licensed Property Manager Yardi experience a plus Work Schedule: 9am-6pm, Monday-Friday, with weekends possible if needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14917785/porter-groundskeeper https://careers.naahq.org/jobs/rss/14917785/porter-groundskeeper Ames, Iowa, Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members JOB DESCRIPTION Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times. Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas. Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process. Changes all locks in accordance with the property's policy and ensure gates to all pool areas are working according to codes and safety standards. Distributes notices and communications to residents as necessary. Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others. Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Complies with Greystar's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately. Greystar will consider for employment qualified applicants with arrest and conviction records. Fri, 11 Jun 2021 03:29:40 -0400 https://careers.naahq.org/jobs/rss/14917369/treasury-clerk-i https://careers.naahq.org/jobs/rss/14917369/treasury-clerk-i Des Moines, Iowa, Job DetailsLevel ExperiencedJob Location Des Moines Corporate Office - Des Moines, IAPosition Type Full TimeSalary Range $18. 00 - $21. 00 HourlyJob Shift Day Monday - FridayJob Category FinanceDescription At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 13 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Qualifications Position Summary: The Treasury Clerk is responsible for assisting the Accounting Team by performing a variety of general accounting and clerical support tasks. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. This position will pay an hourly amount of $18.00 - $21.00 depending on experience. Essential Job Functions: Scans and submits payments to bank for BH Companies and properties as needed; including making copies of deposit batches for input in accounting system Records and researches returned payments from financial institutions Completes daily petty cash duties including loading/unloading cards, communicating to properties, reconciling card loads, and researching issues Performs general accounting and clerical functions to support Staff Accountants and Accounting Team on an as needed basis Assists with gathering and submitting unclaimed property records for reporting Monitoring and researching resident payment questions and issues submitted through Treasury ticketing system Other duties and special projects as assigned Minimum Qualifications/Skills: High School Diploma or (GED) Knowledge of standard accounting practices and procedures Microsoft Office application skills required Strong interpersonal and communication skills Strong attention to details, planning, and time management skills Ability to work in a fast paced, deadline driven environment. Ability to work with a diverse group of people and customers Desired Qualifications/Skills: 2-year degree in Accounting or Finance Previous Treasury/Banking experience Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14913466/make-ready-technician-500-hiring-bonus-after-90-days https://careers.naahq.org/jobs/rss/14913466/make-ready-technician-500-hiring-bonus-after-90-days Des Moines, Iowa, Job DetailsJob Location Wakonda Village/Manor - Des Moines, IA Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14903249/maintenance-manager https://careers.naahq.org/jobs/rss/14903249/maintenance-manager Waukee, Iowa, Job DetailsLevel ExperiencedJob Location The Bricks Waukee East - Waukee, IAPosition Type Full TimeTravel Percentage NoneJob Shift Day - including weekend and oncallService Manager At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Manager As the Service Manager, you will be responsible for the overall maintenance of the community, which includes oversight of schedules and work product of the property's service team. Overview: Responds to resident work orders/service requests; coordinate workload with service team members and follow up to ensure all requests are completed and meeting standards. Proactively identify and address potential hazards by walking the property regularly and repairing or delegating where appropriate. Responsible for enduring the daily upkeep of the grounds and appearance of the property are meeting company standards; responsible for the upkeep and security of all property-issued tools. Meets with team members regularly to enforce safety measures; identifies and recommends safety and skill training for all maintenance employees; may also assist with completing property safety audits. Oversee and ensure that established preventative maintenance programs are implemented, documented, followed and participation in ongoing training per BH program guidelines. Diagnose problems and makes necessary repairs in areas such as HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies. Qualifications/Skills: 2+ years of experience with progressive maintenance, safety, and all major types of heating and air conditioning, plumbing and electrical 2+ years of experience and working knowledge of building maintenance, repair, and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Strong communication and interpersonal skills, and a team-oriented attitude Ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation HVAC certification or ability to obtain within first 6 months E.P.A Certification required (Type II domestic HVAC systems) CPO (Certified Pool Operator) or ability to obtain Work Schedule: 9am-6pm, Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including on-call and/or participate in a rotating on-call schedule as needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14903258/leasing-consultant https://careers.naahq.org/jobs/rss/14903258/leasing-consultant Coralville, Iowa, Job DetailsLevel ExperiencedJob Location 965 Flats - Coralville, IAPosition Type Full TimeEducation Level High SchoolTravel Percentage NoneJob Shift Day - including weekend and oncallLeasing Consultant At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: (3) Weeks of Paid Time Off Birthday Paid Day Off 12 paid holidays Medical/Dental/ Vision 401K + match Education reimbursement Leasing Consultant As a Leasing Consultant you are the primary point of contact for all prospective residents, and will play a critical role in ensuring all prospective and existing residents feel welcome. Overview: Greets and tours prospective residents, explain qualifications and qualify all prospective residents, and prepare and maintain all leasing files. Understands the community, specials and floor plans and maintains waiting lists of prospective residents; responsible for knowing the status of vacant units; inspection of all pre-leased apartments and securing lease renewals. Qualifications: High School or GED (General Education Diploma) Previous leasing experience a plus Excellent organizational skills and customer service mindset Strong computer technology skills with basic knowledge of MS Office Suite Yardi/Yardi Voyager experience a plus A valid driver s license may be required A positive, motivating and team-oriented attitude A desire to exceed in a very competitive environment Work Schedule: Will normally work a Monday-Friday 9-6 schedule with rotating weekends; (hours may vary to meet the business needs of the property). Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14897142/human-resources-information-systems-coordinator https://careers.naahq.org/jobs/rss/14897142/human-resources-information-systems-coordinator Des Moines, Iowa, Job DetailsLevel ExperiencedJob Location Des Moines Corporate Office - Des Moines, IAPosition Type Full TimeJob Shift Day Monday - FridayHRIS Coordinator At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 13 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Job Qualifications Human resources information systems (HRIS) coordinator performs data entry and maintenance for their company's human resources department. The HRIS coordinator is responsible for ensuring data quality and creating reports and dashboards for internal clients. The incumbent resolves system issues and provides guidance to end users. The role is involved in improving the system through eliciting requirements, creating and running test scripts, and assisting in the implementation of new solutions as required. Essential Job Functions: Maintains data quality of HRIS, including proper data security, by performing regular data audits and resolving any data integrity issues. Collects HR data, translating data into appropriate metrics. Prepares reports and participates in the design of HR dashboards. Responds to ad hoc data and report requests. Acts as a first point of contact for user guidance and advice. Responds to queries and issues related to supported systems, analyzing the issue to identify the root cause. Solves the issue directly or works with appropriate SMEs/vendors for issue resolution. Participates in defining system requirements and testing and deploying solutions. Ensures there is a match between solutions and organizational system needs. Provides user support through documentation, developing and facilitating training, and creating supporting materials. Reviews and analyzes system functionality and provides recommendations for improvements, documenting any implemented changes. Remains up to date on product developments. Required Qualifications/Skills: Minimum of 2 years of experience with an HRIS or other business system. Strong oral and written communication Ability to maintain a high level of confidentiality related to employee records and information Strong customer service and interpersonal skills Positive demeanor; great teamwork skills Willing to take on additional task/projects as needed Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14889369/service-technician-1000-hiring-bonus-after-90-days https://careers.naahq.org/jobs/rss/14889369/service-technician-1000-hiring-bonus-after-90-days West Des Moines, Iowa, Job DetailsLevel EntryJob Location The Flats - West Des Moines, IAPosition Type Full TimeEducation Level High SchoolTravel Percentage Up to 25%Job Shift Day - including weekend and oncallService Technician At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Technician As a Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. Essential Job Functions: Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor. Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property. Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction. Complete understanding and working knowledge of the company s policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines. The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities. Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show. Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards. Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation. Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed. Other duties as assigned. Required Qualifications/Skills: Six months to one-year general maintenance and safety experience Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Ability to work independently with minimal supervision Excellent time management skills; ability to prioritize work functions A positive, team-oriented attitude, and ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation required Regular attendance, punctuality and dependability required Desired Qualifications/Skills: Six months to one-year general knowledge/experience with all major types of heating and air conditioning HVAC certification or ability to obtain EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain CPO (Certified Pool Operator) or ability to obtain Work Schedule: 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including on-call and/or rotating on-call responsibilities as needed to meet business needs. Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in conditions that includes an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32 and above 90 Fahrenheit. While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18 feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools. This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14878791/service-technician-1000-hiring-bonus-after-90-days https://careers.naahq.org/jobs/rss/14878791/service-technician-1000-hiring-bonus-after-90-days West Des Moines, Iowa, Job DetailsLevel EntryJob Location The Flats - West Des Moines, IAPosition Type Full TimeEducation Level High SchoolTravel Percentage NoneJob Shift Day - including weekend and oncallService Technician At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Technician As a Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. Essential Job Functions: Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor. Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property. Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction. Complete understanding and working knowledge of the company s policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines. The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities. Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show. Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards. Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation. Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed. Other duties as assigned. Required Qualifications/Skills: Six months to one-year general maintenance and safety experience Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Ability to work independently with minimal supervision Excellent time management skills; ability to prioritize work functions A positive, team-oriented attitude, and ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation required Regular attendance, punctuality and dependability required Desired Qualifications/Skills: Six months to one-year general knowledge/experience with all major types of heating and air conditioning HVAC certification or ability to obtain EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain CPO (Certified Pool Operator) or ability to obtain Work Schedule: 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including on-call and/or rotating on-call responsibilities as needed to meet business needs. Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in conditions that includes an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32 and above 90 Fahrenheit. While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18 feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools. This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14872425/service-technician-1000-hiring-bonus-after-90-days https://careers.naahq.org/jobs/rss/14872425/service-technician-1000-hiring-bonus-after-90-days Cedar Falls, Iowa, Job DetailsLevel EntryJob Location Park at Nine23 - Cedar Falls, IAPosition Type Full TimeEducation Level High SchoolJob Shift Day - including weekend and oncallService Technician At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Technician As a Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. Essential Job Functions: Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor. Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property. Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction. Complete understanding and working knowledge of the company s policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines. The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities. Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show. Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards. Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation. Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed. Other duties as assigned. Required Qualifications/Skills: Six months to one-year general maintenance and safety experience Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Ability to work independently with minimal supervision Excellent time management skills; ability to prioritize work functions A positive, team-oriented attitude, and ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation required Regular attendance, punctuality and dependability required Desired Qualifications/Skills: Six months to one-year general knowledge/experience with all major types of heating and air conditioning HVAC certification or ability to obtain EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain CPO (Certified Pool Operator) or ability to obtain Work Schedule: 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including on-call and/or rotating on-call responsibilities as needed to meet business needs. Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in conditions that includes an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32 and above 90 Fahrenheit. While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18 feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools. This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14858219/administrative-assistant-part-time https://careers.naahq.org/jobs/rss/14858219/administrative-assistant-part-time Des Moines, Iowa, Job DetailsJob Location Des Moines Corporate Office - Des Moines, IAPosition Type Part Time 10-20 hoursTravel Percentage NoneJob Shift Day Monday - FridayJob Category Admin - ClericalPart-Time Administrative Assistant At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 13 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Job Qualifications Position Summary: The part-time administrative assistantperforms a variety of administrative functions, exhibits strong commitment to the service needs of the internal and external customer and represents the company in a professional and courteous manner. Essential Job Functions: Route voicemail, email and faxes received in general admin mailbox to appropriate team members. In some instances, returning calls to gather more information as needed. Distributes incoming mail timely and process outgoing mail including overnight packages. Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.). On an ongoing basis, organize storage rooms, restock supplies in employee break room and work room, ensure common areas of the office are kept neat and clean, and tidy the office in preparation for meetings. Assists with any administrative projects for other departments as requested. Other duties as assigned. Minimum Qualifications/Skills: Professional demeanor Strong computer skills; MS Outlook, Word, Excel Excellent customer service & interpersonal skills Excellent attention to details, organizational/multi-tasking skills Dependable team member Strong written and oral communication skills Ability to thrive in a fast-paced environment Ability to work with a diverse group of people and customers Desired Qualifications/Skills: 2 years experience preferred Work Schedule: 11am-3pm, Monday, Wednesday and Friday, or as needed to meet business needs. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14837155/make-ready-technician-500-hiring-bonus-after-90-days https://careers.naahq.org/jobs/rss/14837155/make-ready-technician-500-hiring-bonus-after-90-days Urbandale, Iowa, Job DetailsLevel EntryPosition Type Full TimeJob Shift Day - including weekend and oncallMake Ready Technician At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BHunderstands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Make Ready Technician As a Make Ready Technician you will play a critical role in ensuring all vacant apartment units are move-in ready. Overview Inspect the condition of all units prior to starting repairs to include, but not limited to; walls, appliances, electrical, plumbing, windows/doors and filters. Walks all vacant units to determine make-ready needs; ensures all trash from apartments are cleaned out before, during and after make-ready activity. Perform general repairs/upkeep to vacant units prior to move-in and within company standards/guidelines; completes required updates on service needs and coordinate regularly with the property team. Responsible for the daily upkeep of the grounds and appearance of the property and general repair/replacements for common areas as needed This overview does not provide an all-encompassing list of duties. May assist with hazardous weather problems, fires, floods, snow removal, freezes, etc. Job Requirements General maintenance and safety experience knowledge Knowledge of building maintenance and repair Required to provide own (industry specific) hand tools Basic computer skills/knowledge required to perform job functions Strong communication skills A valid driver s license and reliable transportation Ability to work with a diverse group of people and customers Work Schedule: 9am-6pm, Monday-Friday (work schedules may vary). Some over-time may be required including on-call and/or rotating on-call responsibilities. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400 https://careers.naahq.org/jobs/rss/14824404/service-technician https://careers.naahq.org/jobs/rss/14824404/service-technician West Des Moines, Iowa, Job DetailsLevel EntryJob Location Aspire Townhomes - West Des Moines, IAPosition Type Full TimeEducation Level High SchoolJob Shift Day - including weekend and oncallService Technician At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials. In addition, in 2019, BH was named to the 100 Best Workplaces for Diversity. We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package: 3 Weeks of Paid Time Off Medical/ Dental/ Vision 401(k) + company match Birthday Paid Day Off BH Gives Back (Paid Volunteer Time Off) 12 Paid Holidays BH Paid Leave Sabbatical Education Reimbursement Employee Assistance Program Service Technician As a Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property. Essential Job Functions: Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor. Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property. Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction. Complete understanding and working knowledge of the company s policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines. The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities. Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show. Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards. Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation. Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed. Other duties as assigned. Required Qualifications/Skills: Six months to one-year general maintenance and safety experience Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair Basic computer skills/knowledge required to perform job functions Ability to work independently with minimal supervision Excellent time management skills; ability to prioritize work functions A positive, team-oriented attitude, and ability to work with a diverse group of people and customers Required to provide own (industry specific) hand tools A valid driver s license and/or reliable transportation required Regular attendance, punctuality and dependability required Desired Qualifications/Skills: Six months to one-year general knowledge/experience with all major types of heating and air conditioning HVAC certification or ability to obtain EPA Certification in areas of Type II-domestic HVAC systems, 410A- or ability to obtain CPO (Certified Pool Operator) or ability to obtain Work Schedule: 8am-5pm, Monday-Friday (work schedule may vary). Some overtime may be required including on-call and/or rotating on-call responsibilities as needed to meet business needs. Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job generally operates in conditions that includes an indoor and outdoor environment based on tasks performed. Conditions may include: varying climate, moderate to high noise levels, vibration into hands, chemicals, blood/body fluids, various fumes, odors, vapors, dust, airborne particles, microbial growth, poor ventilation, moving objects, high elevations, slippery surfaces, carpeted, linoleum, hard surfaced floors or cement, cold temperatures below 32 and above 90 Fahrenheit. While performing the duties of this job, employees must use safety equipment, PPE (Personal Protective Equipment) and be able to regularly sit or stand, have full range of motion with upper and lower body, continual movement to include, but not limited to, walking, bending, stooping, crawling, climbing stairs and ladders up to 18 feet, building heights up to two (2) stories as tolerated by associate, reaching above/below shoulder, crouching, kneeling, carrying, pushing, pulling a minimum of 50 lbs., up to 100 lbs. with assistance, repetitive hand and foot motion, and frequent use of various equipment and small hand tools. This position requires close visual acuity to perform an activity such as reading, writing, viewing a computer terminal performing physical tasks, which may include operating motor vehicles. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Equal Opportunity Employer. Drug Free workplace. Employment offers are contingent upon successful completion of a background check and drug screen. Fri, 11 Jun 2021 03:05:23 -0400