The Move-in Manager oversees customer support to new residents and provides a personalized positive move-in experience by being the new resident's main point of contact for the first two weeks of residency in order to achieve community goals related to increasing customer satisfaction and decreasing turnover. JOB DESCRIPTION1. Meets with new residents upon lease signing to coordinate move-in schedules and determine if any special arrangements related to the move-in need to be made. 2. Completes quality control walk-through of leased units prior to move-in and coordinates with the Make-Ready team to initiate a service request or resolve any outstanding work items. 3. Reviews and approves all leasing documentation and communicates the status of the file to prospe
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