Support Services Analyst in Atlanta, GA for Gables Residential

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Support Services Analyst

Be #gablesproud of where you work and become part of our team by applying for your new career with Gables TODAY! As the Support Center Analyst you will answer and resolve all incoming calls/emails to the Support Center and communicate issues to the appropriate manager. You will provide unparalleled customer service support to all associates by addressing computer related service requests in a timely manner. Responsibilities: Track and log each call coming into the Support Center by logging the customer, problem and root cause and resolution with as much detail as possible. Stay informed of all policies and procedures that effect customers.Relay messages sent to or received by customers in a timely manner.Provide unp

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