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Pinnacle Property Management Services

Charlotte, North Carolina

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BH Management Services, Inc.

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Director of Operations, Escalations
The Development Operations Director will provide oversight and support to the operational needs of the business, specifically supporting one of our largest institutional clients nationally. JOB DESCRIPTIONKnowledge of Greystar Operations preferredRPM or above experience recommendedDirectly responsible for the legal training process, and communication with the Property Manager, RPM, local counsel, and residentOnboarding training for new team members regarding the legal escalation processWill review each legal escalation, set up calls to review, provide oversight of process and ensure we are meeting client requirementsWill handle all meeting invites with in house counsel and client relationship lead to review the RPM/Director r


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